A big mess

  • Looked good at first, but once you get into it deeper I found it was full of bugs and limitations. For example, in the EU we list prices including low or high tax. I tried to add the following rule: 5 euro discount from orders 50 to 100 euro, and 10 euro from above 100 euro. Some of the bugs encountered: when I have a cart worth 40 euro, it doesn’t say ‘spend 10 euro more to get 5 euro discount’, but something like “spend 11.34 more” because it messes up vat in the calculations (settings in woocommerce are prices including vat). When I have a card of 102 euro, it tries to apply both rules, for 15 euro total, and gives an error, probably also because it sees the 100 euro limit without vat or something. The list goes on and on. It’s a mess, and I had to deactivate it in favour of another plugin.

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  • Plugin Author flycart

    (@flycart)

    Hi

    Thank you for the feedback. Really appreciate it.
    Our sincere apologies for any inconvenience caused.

    Regarding the issue with the display message:
    We had the scenario configured locally and checked the “discount message”, which was having an issue with VAT calculation. It appears to be showing the “spend more” message with the correct amount. Our team is running more tests and checking the code further.

    Regarding the issue with “both rules” applying:
    For discount scenarios such as this “5 euro discount from orders 50 to 100 euro, and 10 euro from above 100 euro”, the recommended rule type is: “Cart Adjustment”. May we know the rule type you have selected ?

    This issue might happen, if the rule type was set to “Product Adjustment”. In this case, we calculate the totals based on the products in the cart. Since the discount gets adjusted in the product (like the special price in WooCommerce), the totals may differ and the plugin will try to re-check if there are any other matching rules.
    However, if you change the rule type to “Cart adjustment”, then this would not occur as the plugin will take the subtotal for calculation and do the adjustment just like a virtual coupon.

    Would it be possible to open a support ticket at our website and provide us with the screenshots of your configuration? It would be great if you could give our plugin another try. We’re very glad to assist you with the issues.

    Thanks
    Team Flycart

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