A couple issues with redirects

Hi there,

The website is jssa.org. I have noticed a couple different issues that cause the redirects to either not work, or be incorrect.

First, if I have a Request URL https://www.jssa.org/suicide-grief-support that is supposed to redirect to https://www.jssa.org/service/counseling-and-support/suicide-grief-support/. This one brings up the “Firefox has detected that the server is redirecting the request for this address in a way that will never complete.” error message. There are no other pages with the text “suicide-grief-support” in the slug. Curiously, if I change the Request URL slightly to something like https://www.jssa.org/suicide-grief-support2, the redirect works properly.

Second, I have a Request URL https://www.jssa.org/rabbi-kahn-s-2014-service-awards-remarks that is supposed to redirect to https://www.jssa.org/service/jewish-community/exploring-the-j-in-jssa/. However, instead it goes to a similarly-named post, https://www.jssa.org/exploring-the-j-in-jssa/.

I have tried refreshing the cache in the plugin, and adding the line
remove_action('template_redirect', 'redirect_canonical');
to my functions.php file.

I also tried setting the “Redirect To” URL manually and setting it via the < select >s. None of these fix the redirect issues.

As for the .htaccess file, the only redirect rules in there are what WordPress adds for the friendly URLs.

Anyway, have any ideas on what would cause these problems, and how to solve them?

https://www.ads-software.com/plugins/eps-301-redirects/