• I’m finding that reported comments immediately disappear after just one report. (Without being logged in I reported a comment that had never been reported, and it immediately disappeared — due to Epoch I presume,)

    It also looks like old comments that get sent back into the comment moderation queue can be “buried” many pages deep in your comment list. Do admins get a notice when a reported comment has been pulled back into the moderation queue? The “Reported” column is not sortable either so there seems to be no way to pull the reported comments to the top or quickly assess the most flagged comments.

    It might be good to add an option to disable crowd control on comments older than XX days.

    If comments are already set to be closed after XX days, then it might make sense to shut down reporting after that too. (Presumably old comments and closed discussions have been vetted and do not need to be re-assessed by future visitors.)

    https://www.ads-software.com/plugins/crowd-control/

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  • Plugin Author Postmatic

    (@vernal)

    Hey Dan,

    Very cool. Thanks for the feedback.

    I can’t reproduce the error in which a comment is disappearing after just one report. This would happen, of course, if you had set the threshold to 1 in the settings screen… but shouldn’t otherwise. Care to tell me which host this is on?

    Old comments that get sent back to moderation can easily be found on the pending tab of your comments area and wp. Is it hard to find them there? Are they somewhere else?

    I do agree that we should disable reporting once comments have been closed. Very good catch.

    Thread Starter Dan Knauss

    (@dpknauss)

    This was on Lightning Base. The threshold was at the default setting of 3, and no reports had ever been made before. The first report took out the comment, and I wasn’t logged in as an admin then either — would it make a difference if I was?

    Since there were already a lot of pending comments, the reported comment was lost within them — it may have come in last as the oldest comment. Reported comments only stand out if you look over at the reports count column, but you might have to scroll down or go through a few pages of pending comments if you have that many.

Viewing 2 replies - 1 through 2 (of 2 total)
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