A few issues plse

  • Resolved atwindowsltd

    (@atwindowsltd)


    1 year, 5 months ago

    Hi,

    1. My site logo is not showing in the email to suppliers although this option is checked?
    2. I would like to include “product image thumbnails” which are part of my variation options into the Suppliers email? My Variation text is showing but not images.
    3. I cant find a way to make this tag work {_est_date} – I want this date imported to the Suppliers email as this is my delivery date range. Delivery date from/to: 20/07/2023 – 11/08/2023 (comes from an independent plugin)
    4. I would also like the WEIGHT in kg to be imported but I dont know the tag for this or how to do that? (but this info is in my product variations)

    Your assistance in this would be greatly appreciated, thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author MCI Desarrollo

    (@mcidesarrollo)

    Hello enwindowsltd, we answer your questions:

    1. If you have the premium version of the plugin and the “Show store logo instead of header text” option enabled, the store logo should be displayed. Please check if you have added a custom logo to your theme and that this logo is in jpg or png format.
      It could also happen that your theme saves the custom logo in another place that the native WordPress themes and the plugin cannot find it. If you’re using a free theme, tell us what it is and we’ll try to reproduce your problem in a test installation. If you are using a paid theme we would have to investigate it directly in your installation if you send us an email to [email protected]
    2. To include “product image thumbnails” of both individual products and variations, you would need to do plugin development. If you are interested, write us an email to [email protected] and we will send you a quote.
    3. To display the delivery date, our plugin is compatible with the “Order Delivery Date for WooCommerce” plugin. Another option to display a custom delivery date is by using the “_delivery_date” custom field (our plugin picks up that custom field). You can see the details in the following link to our manual: https://mci-desarrollo.es/supplier-order-email-manual/#delivery-date
      However, if you need it to be compatible with another plugin in particular, send us an email telling us which plugin you use and we can investigate to be able to give you a quote to make it compatible with the one you use.
    4. To import the weight, if you are using a custom product meta field for it, you can import it by adding that field to “Add a list of special product meta custom fields to show” in the plugin settings. If you’re saving it another way, we can do a stretch to display it.

    Thank you very much and greetings

    Thread Starter atwindowsltd

    (@atwindowsltd)

    Thank you, we have resolved in Private emails, great support, thank you.

    Thread Starter atwindowsltd

    (@atwindowsltd)

    thanks.

    Plugin Author MCI Desarrollo

    (@mcidesarrollo)

    Thank you very much for your answer. We are working on your development and we hope to be able to deliver something to you in the next few days.

    Greetings!

Viewing 4 replies - 1 through 4 (of 4 total)
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