A few questions!

Hello,

It seems to work on our side, see: https://www.evernote.com/l/ARmyoSl6VptC7YmvP11jQTqK4poxt2xmsKY

Can you refresh your browser’s cache please.

Keep me posted

Ok,i will see and i will tell you.The symbol to the left of close button what is this?
Thanks

So,i checked this in different browsers and from different pc and the problem remains:
The arrow does not appears at all or appears a blank icon.
Chrome
Explorer
Firefox
You from which browser you have checked it?
Also can you please tell me what is the image to the left of “close” button?
Thank you

• This reply was modified 8 years ago by despina.mina.

Hi,

Chrome actually, it is using an icon so not an image.

Do you have the issue any other icon?

No.Only for this

Can you try with another device please, we are trying to reproduce it here.

What do you mean?

We fixed it ??

Please replace the plugin’s files with the ones in this .zip:

https://d.pr/f/jTmy+

I’ll send the update tomorrow.

hello,
nothing happens for me with this update!

Sorry about that here is the correct one ??
https://d.pr/f/qd6G
Let us know if you need detail on the setup.

So,is not valid the update notice from WordPress?

Not for now, I am waiting for your confirmation that it’s working before releasing any thing.

Go to your wp-content/plugins/ folder and replace with the one attached ??

hello,
nothing happens also with this.
Thanks

Please open a new ticket at https://alkaweb.ticksy.com/ with some FTP access so we can have a look ??