• NF

    (@nanasflowers)


    Hello,

    Testing the plugin in sandbox and notice a few issues.

    1. The phone number entered on the Woocommerce checkout is not being pulled through to show on the order in The Hub.

    2. If Google Pay is selected the button loads in a weird location below the Woocommerce place order button, as if it’s trying to override it but not doing so correctly.

    3. If the Multiple iFrame style is selected it doesn’t display correctly and looks a mess.

    4. Card icons display placement if set to yes should be on a new line starting below the title not next to it as it results in a messy look compared to other checkout methods.

    5. When checking out with a test card the website crashes and says wordpress has encountered a critical error, is this normal behaviour simply because it’s a test checkout with test card details?

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  • Thread Starter NF

    (@nanasflowers)

    And a suggestion:

    Could the transaction ID in brackets on the Woocommerce admin order page be a clickable link to the transaction details page in The Hub on checkout.com?

    This would make accessing the payment details page far easier than copying and pasting the transaction ID.

    Thread Starter NF

    (@nanasflowers)

    Also just been told by the checkout.com support that URL redirection entered in The Hub is not relevant to Woocommerce integration, giving no way for Woocommerce users to control what URL the customer is directed to after payment, which explains why every test order I do fails to end on the thank you page.

    The URL I keep ending up on is example.com/#038;order_id=exampleordernumber

    The order is created correctly in the background, and the webhooks fire correctly, it’s just the URL redirect not working.

    Can there be a field added in the plugin to set the URL redirect if the settings in The Hub do not work?

    • This reply was modified 4 years, 1 month ago by NF.
    • This reply was modified 4 years, 1 month ago by NF.
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