A little problem at account settings
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Hello! As you can see on the image link, the text is collapsing with the checkbox and can’t be clicked. Also, even though I translated everything at loco translate, the ultimate auction words didn’t change.
What should I do fix it?The page I need help with: [log in to see the link]
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Hi @rikah ,
Could you please share WooCommerce System Report? It can be found – WP Admin > WooCommerce > Status > Get System Report.
We will check which theme you are using and will suggest code for collapse and non-clicking.
Hello! Sure!
### WordPress Environment ### WordPress address (URL): https://lojacaffeine.com.br Site address (URL): https://lojacaffeine.com.br WC Version: 5.6.0 REST API Version: ? 5.6.0 WC Blocks Version: ? 5.5.1 Action Scheduler Version: ? 3.2.1 WC Admin Version: ? 2.5.1 Log Directory Writable: ? WP Version: 5.8 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: pt_BR External object cache: – ### Server Environment ### Server Info: nginx/1.21.1 PHP Version: 7.4.9 PHP Post Max Size: 768 MB PHP Time Limit: 300 PHP Max Input Vars: 1000 cURL Version: 7.64.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.7.17-13-log Max Upload Size: 512 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? O seu servidor n?o possui a classe SoapClient ativada - alguns métodos de pagamento que usam SOAP podem n?o funcionar como esperado. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: auction (auction) external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Base da loja: #7 - / Carrinho: #8 - /carrinho/ Finalizar compra: #9 - /finalizar-compra/ Minha conta: #10 - /minha-conta/ Termos e condi??es: ? Página n?o definida ### Theme ### Name: Sober Version: 3.1.3 Author URL: https://uix.store Child Theme: ? – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho WooCommerce Support: ? ### Templates ### Overrides: sober/woocommerce/cart/cart-shipping.php sober/woocommerce/cart/cart.php sober/woocommerce/cart/mini-cart.php sober/woocommerce/checkout/form-checkout.php sober/woocommerce/checkout/form-coupon.php sober/woocommerce/checkout/form-login.php sober/woocommerce/checkout/review-order.php sober/woocommerce/global/form-login.php sober/woocommerce/global/quantity-input.php sober/woocommerce/global/wrapper-end.php sober/woocommerce/global/wrapper-start.php sober/woocommerce/loop/add-to-cart.php sober/woocommerce/loop/price.php sober/woocommerce/loop/result-count.php sober/woocommerce/myaccount/dashboard.php sober/woocommerce/myaccount/form-edit-account.php sober/woocommerce/myaccount/form-login.php sober/woocommerce/myaccount/my-address.php sober/woocommerce/notices/error.php sober/woocommerce/notices/success.php sober/woocommerce/order/form-tracking.php sober/woocommerce/single-product/add-to-cart/external.php sober/woocommerce/single-product/add-to-cart/grouped.php sober/woocommerce/single-product/add-to-cart/simple.php sober/woocommerce/single-product/add-to-cart/variable.php sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php sober/woocommerce/single-product/product-image.php sober/woocommerce/single-product/product-thumbnails.php sober/woocommerce/single-product/related.php sober/woocommerce/single-product/review-meta.php sober/woocommerce/single-product/tabs/additional-information.php sober/woocommerce/single-product/tabs/tabs.php sober/woocommerce/single-product/up-sells.php sober/woocommerce/single-product-reviews.php ### Action Scheduler ### Concluído: 49 Oldest: 2021-08-07 01:11:46 -0300 Newest: 2021-09-06 21:59:07 -0300 ### Status report information ### Generated at: 2021-09-06 21:59:28 -03:00
Hi @rikah,
1) You are using a premium theme(Sober) on your site. Therefore, we cannot test your issue. Can you share a theme zip with us? So, we will check it out and give you a solution.
2) According to your query, the “ultimate auction” word did not translated. Can you tell which page you have a problem with? or please share image for this issue. So, we will get more idea.
Thanks
Hi!
Is there an email I can send it to? Since its a paid template, I’m not sure they would be happy for me to share it online…Actually all translations of ultimate auction I’ve made simply desappeared (as the first picture that I posted), the translation file was gone. I’m guessing that happened when woocommerce itself updated. I figured out how to translate again, but I’m afraid everything is going to desappear again, am I missing any important setting?
Hello,
1) You can share theme zip to [email protected]
2) You can change plugin language into your native language using translation plugin like Loco translate and WPML. An update to the WooCommerce plugin does not remove the translation. Please review below document for translate auction plugin language. You can change language of any plugin or theme using translation plugin.
https://docs.auctionplugin.net/article/94-how-to-translate-plugin-in-your-native-language
After doing all steps for translation, Go to settings -> General -> Site Language -> Select language and save it. It will change all text and strings which is integrated in WordPress.Thank You
Hi!
1) Thank you so much!
2) Apparently a theme update can remove the translation, but that’s a loco translator issue, I’ll leave the solution here in case someone is looking for as well: https://localise.biz/wordpress/plugin/custom-translations
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