A little problem at account settings

Hi @rikah ,

Could you please share WooCommerce System Report? It can be found – WP Admin > WooCommerce > Status > Get System Report.

We will check which theme you are using and will suggest code for collapse and non-clicking.

Hello! Sure!

### WordPress Environment ###

WordPress address (URL): https://lojacaffeine.com.br
Site address (URL): https://lojacaffeine.com.br
WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: pt_BR
External object cache: –

### Server Environment ###

Server Info: nginx/1.21.1
PHP Version: 7.4.9
PHP Post Max Size: 768 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.17-13-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? O seu servidor n?o possui a classe SoapClient ativada - alguns métodos de pagamento que usam SOAP podem n?o funcionar como esperado.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.2
WC Database Prefix: wp_
Tamanho total do banco de dados: 7.03MB
Tamanho dos dados do banco de dados: 5.21MB
Tamanho do índice do banco de dado: 1.82MB
wp_woocommerce_sessions: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_api_keys: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_attribute_taxonomies: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_downloadable_product_permissions: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
wp_woocommerce_order_items: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_order_itemmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_tax_rates: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
wp_woocommerce_tax_rate_locations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_shipping_zones: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_woocommerce_shipping_zone_locations: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_shipping_zone_methods: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_woocommerce_payment_tokens: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_woocommerce_payment_tokenmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_woocommerce_log: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_actionscheduler_actions: Dados: 0.02MB + índex: 0.13MB + mecanismo InnoDB
wp_actionscheduler_claims: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_actionscheduler_groups: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_actionscheduler_logs: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_commentmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_comments: Dados: 0.06MB + índex: 0.09MB + mecanismo InnoDB
wp_links: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_ms_snippets: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_options: Dados: 3.02MB + índex: 0.06MB + mecanismo InnoDB
wp_postmeta: Dados: 0.42MB + índex: 0.20MB + mecanismo InnoDB
wp_posts: Dados: 0.39MB + índex: 0.06MB + mecanismo InnoDB
wp_revslider_css: Dados: 0.13MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_css_bkp: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_layer_animations: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_revslider_layer_animations_bkp: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_revslider_navigations: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_revslider_navigations_bkp: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_revslider_sliders: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_sliders_bkp: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_slides: Dados: 0.06MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_slides_bkp: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_static_slides: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_revslider_static_slides_bkp: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_snippets: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_soo_wishlists: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_soo_wishlists_items: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_termmeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_terms: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_term_relationships: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_term_taxonomy: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_usermeta: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_users: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
wp_wc_admin_notes: Dados: 0.05MB + índex: 0.00MB + mecanismo InnoDB
wp_wc_admin_note_actions: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_wc_category_lookup: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_wc_customer_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_wc_download_log: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_wc_order_coupon_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_wc_order_product_lookup: Dados: 0.02MB + índex: 0.06MB + mecanismo InnoDB
wp_wc_order_stats: Dados: 0.02MB + índex: 0.05MB + mecanismo InnoDB
wp_wc_order_tax_lookup: Dados: 0.02MB + índex: 0.03MB + mecanismo InnoDB
wp_wc_product_meta_lookup: Dados: 0.02MB + índex: 0.09MB + mecanismo InnoDB
wp_wc_reserved_stock: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_wc_tax_rate_classes: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_wc_webhooks: Dados: 0.02MB + índex: 0.02MB + mecanismo InnoDB
wp_woo_ua_auction_log: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB
wp_wpmailsmtp_tasks_meta: Dados: 0.02MB + índex: 0.00MB + mecanismo InnoDB

### Post Type Counts ###

attachment: 84
custom_css: 2
customize_changeset: 19
mc4wp-form: 1
nav_menu_item: 45
page: 64
portfolio: 11
post: 11
product: 20
product_variation: 3
revision: 51
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

Code Snippets: por Code Snippets Pro – 2.14.1
Contact Form 7: por Takayuki Miyoshi – 5.4.1
Email Customizer for WooCommerce: por ThemeHigh – 2.2.0
WPBakery: por Michael M - WPBakery.com – 6.6.0
Kirki Customizer Framework: por David Vongries – 3.1.8
Loco Translate: por Tim Whitlock – 2.5.3
MC4WP: Mailchimp for WordPress: por ibericode – 4.8.6
Melhor Envio v2: por Melhor Envio – 2.9.21
Meta Box: por MetaBox.io – 5.4.6
Slider Revolution: por ThemePunch – 6.4.11
Sober Addons: por UIX Themes – 1.5.3
Soo Demo Importer: por UIX Themes – 1.2.1
Soo Product Filter: por UIX Themes – 1.0.8
Soo Wishlist: por UIX Themes – 1.2.5
Ultimate Auction For WooCommerce: por Nitesh Singh – 2.1.7
Variation Swatcher for WooCommerce: por ThemeAlien – 1.0.11
Checkout Field Editor for WooCommerce: por ThemeHigh – 1.4.8
WOOCS - WooCommerce Currency Switcher: por realmag777 – 1.3.6.2
Brazilian Market on WooCommerce: por Claudio Sanches – 3.7.2
Mercado Pago payments for WooCommerce: por Mercado Pago – 5.3.1
Claudio Sanches - PagSeguro for WooCommerce: por Claudio Sanches – 2.14.0
WooCommerce: por Automattic – 5.6.0
WP Mail SMTP: por WPForms – 2.9.0

### Inactive Plugins (5) ###

Akismet Anti-Spam: por Automattic – 4.1.10
Hello Dolly: por Matt Mullenweg – 1.7.2
InCuca Tech - Pix for WooCommerce: por InCuca Tech – 1.3.2
Wordfence Security: por Wordfence – 7.5.4
Yoast SEO: por Team Yoast – 16.6.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: BRL (R$)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: auction (auction)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base da loja: #7 - /
Carrinho: #8 - /carrinho/
Finalizar compra: #9 - /finalizar-compra/
Minha conta: #10 - /minha-conta/
Termos e condi??es: ? Página n?o definida

### Theme ###

Name: Sober
Version: 3.1.3
Author URL: https://uix.store
Child Theme: ? – Recomendamos você utilizar um tema filho no caso de você estiver personalizando o WooCommerce em um tema ascendente. Veja como criar um tema filho
WooCommerce Support: ?

### Templates ###

Overrides: sober/woocommerce/cart/cart-shipping.php
sober/woocommerce/cart/cart.php
sober/woocommerce/cart/mini-cart.php
sober/woocommerce/checkout/form-checkout.php
sober/woocommerce/checkout/form-coupon.php
sober/woocommerce/checkout/form-login.php
sober/woocommerce/checkout/review-order.php
sober/woocommerce/global/form-login.php
sober/woocommerce/global/quantity-input.php
sober/woocommerce/global/wrapper-end.php
sober/woocommerce/global/wrapper-start.php
sober/woocommerce/loop/add-to-cart.php
sober/woocommerce/loop/price.php
sober/woocommerce/loop/result-count.php
sober/woocommerce/myaccount/dashboard.php
sober/woocommerce/myaccount/form-edit-account.php
sober/woocommerce/myaccount/form-login.php
sober/woocommerce/myaccount/my-address.php
sober/woocommerce/notices/error.php
sober/woocommerce/notices/success.php
sober/woocommerce/order/form-tracking.php
sober/woocommerce/single-product/add-to-cart/external.php
sober/woocommerce/single-product/add-to-cart/grouped.php
sober/woocommerce/single-product/add-to-cart/simple.php
sober/woocommerce/single-product/add-to-cart/variable.php
sober/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
sober/woocommerce/single-product/product-image.php
sober/woocommerce/single-product/product-thumbnails.php
sober/woocommerce/single-product/related.php
sober/woocommerce/single-product/review-meta.php
sober/woocommerce/single-product/tabs/additional-information.php
sober/woocommerce/single-product/tabs/tabs.php
sober/woocommerce/single-product/up-sells.php
sober/woocommerce/single-product-reviews.php

### Action Scheduler ###

Concluído: 49
Oldest: 2021-08-07 01:11:46 -0300
Newest: 2021-09-06 21:59:07 -0300

### Status report information ###

Generated at: 2021-09-06 21:59:28 -03:00

Hi @rikah,

1) You are using a premium theme(Sober) on your site. Therefore, we cannot test your issue. Can you share a theme zip with us? So, we will check it out and give you a solution.

2) According to your query, the “ultimate auction” word did not translated. Can you tell which page you have a problem with? or please share image for this issue. So, we will get more idea.

Thanks

Hi!
Is there an email I can send it to? Since its a paid template, I’m not sure they would be happy for me to share it online…

Actually all translations of ultimate auction I’ve made simply desappeared (as the first picture that I posted), the translation file was gone. I’m guessing that happened when woocommerce itself updated. I figured out how to translate again, but I’m afraid everything is going to desappear again, am I missing any important setting?

Hello,

1) You can share theme zip to [email protected]

2) You can change plugin language into your native language using translation plugin like Loco translate and WPML. An update to the WooCommerce plugin does not remove the translation. Please review below document for translate auction plugin language. You can change language of any plugin or theme using translation plugin.
https://docs.auctionplugin.net/article/94-how-to-translate-plugin-in-your-native-language
After doing all steps for translation, Go to settings -> General -> Site Language -> Select language and save it. It will change all text and strings which is integrated in WordPress.

Thank You

Hi!

1) Thank you so much!

2) Apparently a theme update can remove the translation, but that’s a loco translator issue, I’ll leave the solution here in case someone is looking for as well: https://localise.biz/wordpress/plugin/custom-translations