• The api of this plugin is so active that your datase is often no longer accessible because it uses all sources, I have a very large and good hosting and yet it does not work for me. As a result, your website is often not accessible and that costs a lot of turnover.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @bathweb

    I’d be glad to help you get this sorted!

    To better understand the problem you are having, can you provide us with the following:

    * Do you get any error while using the Google listings & Ads? If this is the case, can you take a screenshot?

    We recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your response.

    * Could you clarify what you refer with this:

    As a result, your website is often not accessible and that costs a lot of turnover.

    * At what step in the process of using the plugin are you encountering problems?

    * I’d also like to better understand your site. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your response.

    Once we have that information, we’ll be in a better place to help.

    Thread Starter bathweb

    (@bathweb)

    I have deactivated your plugin and I am happy now everything works fine again. No need assistance, I do not want try your plugin again because it gave me a lot of problems

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hi @bathweb,

    I have deactivated your plugin and I am happy now everything works fine again. No need assistance, I do not want try your plugin again because it gave me a lot of problems

    Thanks for getting back to us. If you have a change of my mind and need our assistance in solving the problem you had with this plugin, feel free to submit a ticket. We will be more than happy to get this sorted.

    You can contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘A lot of problems’ is closed to new replies.