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Hello @davidm83

Thank you for reaching us.

We are sorry for the trouble that we may have caused. Are you using any membership plugins? or any other classified, multi-vendor plugin?

I assume Directorist is conflicting with another plugin or your theme. To perform a conflict test, start off changing the theme to twenty twenty and check if that resolves the issue. [If you are using a child theme then also check if changing to the parent theme resolves the issue.]

If that doesn’t resolve the issue then you need to deactivate the plugins one by one and identify the plugin causing the issue. You may follow the conflict test DOC here > https://directorist.com/documentation/directorist/articles/how-to-perform-a-plugin-conflict-test/

Please do let us know the results, we will try our utmost best to resolve the issue.

Regards

Hello Rafiz, thank you very much for your quick and attentive response.
I haven’t been able to find out which plugin is causing the error, and it’s not always giving the error I was telling you about. I’m going to go ahead, with directorist. I have put a message for the user to refresh the page in case he is already logged in.
Now I’m worried about two things, otherwise I don’t think I can use directorist for my classifieds page.
1. The user creates an ad and doesn’t make it stand out. Later the user edits the ad and I want to make it stand out. He selects the option “featured” but it does not take him to the section where he selects the payment method and the ad does not become featured. Would I have to make a new ad by making it featured from the beginning?
2. I asked you on another occasion if the ads could not be renewed at any time, to monetize this. You told me you are working on it. When do you think this will be available?
Thank you very much for everything.
Best regards

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Hello @davidm83 ,

1)

a. Make sure you have the monetization features enabled along with the featured listing feature in Settings > Monetization.

b. Secondly, check if you have the checkout page with [directorist_checkout] shortcode assigned in Settings > Pages, Links, and Views > https://prnt.sc/wme8fz

2) I am sorry but I never mentioned that we are working on it. Here is the reference to my previous reply https://www.ads-software.com/support/topic/the-user-cannot-renew-listings-is-it-possible-to-renew-listings/ The feature will not be available in the free version anytime soon. If you want to discuss the paid feature then please reach us out through our site here https://directorist.com/contact

Regards,