"A misconfigured setting and/or server environment is preventing…" message

  • Resolved mrzDESIGN

    (@mrzdesign)


    12 years, 2 months ago

    Hi,

    I get this message on my SlimStat panel: “A misconfigured setting and/or server environment is preventing WP SlimStat from properly tracking your visitors”.

    I checked my wp-slimstat-js.php as instructed on the FAQ page and this is the result: [link
    ]

    I don’t understand, my wp-slimstat-js.php is where it is supposed to be, that is in: /wp-content/plugins/wp-slimstat. What’s wrong then?

    Could anyone give me precise instructions to fix it, please?

    Thank you in advance,
    mrz

    https://www.ads-software.com/extend/plugins/wp-slimstat/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi there,

    An early release of version 2.8.7 was using some code that would only work on PHP 5.3+, which you apparently don’t have on your server. I fixed the issue in the repository. Deactivate SlimStat, download the zip file from here

    https://downloads.www.ads-software.com/plugin/wp-slimstat.2.8.7.zip

    upload all the files via FTP to the correct location and then reactivate it. It will fix the issue you’re experiencing.

    Or simply wait a few more weeks until the next version is out ??

    PS: a vote for my plugin would be a nice way to say thank you.

    Thread Starter mrzDESIGN

    (@mrzdesign)

    Of course I will!
    Thanks camu, it works like a charm.

    Plugin Author Jason Crouse

    (@coolmann)

    Great, thanks for letting us know!

Viewing 3 replies - 1 through 3 (of 3 total)
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