A month ago the plugin stopped working for me

  • Resolved wlashack

    (@wlashack)


    6 years, 4 months ago

    Hello,
    I was using this plugin to fully backup my site (files + database). It always ended with “errors” due to the time limit (size of backuped files is several hundred MB). But the backup was OK everytime, the “error message” had no influence on successful process.

    I was creating automatic daily backups this way for a long time with no problems. But about a month ago (around june 24th) it stopped working. Both to Dropbox and the FTP server. And I did not found a solution how to use the BackWpUp any longer. Any help?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @wlashack
    please set log level to debug mode, BackWPUp -> Settings -> Logs -> Logging Level -> Debug(not translated ) -> save , re-run the job again then give me latest debug log file.
    You can get latest backup log file at BackWpUp -> Logs.
    Thanks ??

    Thread Starter wlashack

    (@wlashack)

    Hello, thanks for your reply and help. Here is the log fie of unsuccessful backup job to ftp:
    https://martinvlach.cz/log.zip

    Plugin Support happyAnt

    (@duongcuong96)

    Hi @wlashack
    Please change the Maximum Script Execution Time to 25 seconds and try to run it again.
    Just go to BackWPup > Settings > Jobs, try to set Maximum Script Execution Time setting to about 25 seconds.
    After that, try to run the job again.
    Hope that help you ??

    Thread Starter wlashack

    (@wlashack)

    Wow! That works! I am stunned, what a… ??
    Thanks.

    Plugin Support happyAnt

    (@duongcuong96)

    @wlashack

    Glad that it’s working for you :),
    If you have any question or issues about BackWPUp, feel free to let us know ??
    Have a nice day :).

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support ??
    https://www.ads-software.com/support/plugin/backwpup/reviews/

Viewing 5 replies - 1 through 5 (of 5 total)
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