• Sometimes a user will contact us and give us permission to login as them and do something on their behalf. When used with proper PCI compliance measures it is an invaluable tool to help customers in need.

    Additionally, it is wonderful to be able to test by quickly switching from different dummy user accounts you can setup to test things as a specific-role user.

    Thanks so much for keeping this plugin updated and well supported. Frankly, I can’t imagine life without it!

  • The topic ‘A must have plugin for authorized customer service’ is closed to new replies.