A new 500 internal error
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Hi
I am having a major 500 error on this website: https://www.toysandcards.co.uk
We have disabled plugins, renamed theme folder, increased memory limit and change the htacccess with still no luck.
Any other advice on this matter?
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Bladesman, maybe this is related to your web host ?
If you’re trying to run a business, think that time equals money. If you spend DAYS on it, you’re losing considerable money.
I’d recommend that you try with another web host, and see how it goes.
There are quality (I mean it) web hosts that are inexpensive nonetheless, like hostgator’s baby croc plan (I was with them for a year for a few blogs). You create your hosting account in there, reinstall wordpress from scratch and see if it works, and then you replace the database with a backup of the database (see if this works), eventually restoring also the wp-content/ files that were added by you (and see if it works).
If you redirect your domain name to the new host (changing nameservers @ the registrar) it takes 24 hours only and sometimes only a pair of hours (you can check dns propagation on whatsmydns.net and subtly change somemething within your blog theme, like text in the footer, to tell if it’s the new server).
If it works : blame your web host, and start working on your biz ??
If it doesn’t work, at least you can rule out your web host.I was thinking of doing that anyway.
As my web hosts are insistent its not their servers.
A change in host has helped managed to move it over here and finally we are getting some error codes:
Unsurprisingly its down wp-commerce.
Anyone know much about that plugin? I know support on their forum is very slow.
These are the errors I get now they are all wp-commerce related:
[12-Aug-2013 21:40:46 UTC] PHP Notice: Constant WPECAUTHNET_PLUGIN_NAME already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 11 [12-Aug-2013 21:40:46 UTC] PHP Notice: Constant WPECAUTHNET_CLASSES already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 13 [12-Aug-2013 21:40:47 UTC] PHP Notice: Undefined index: category_id in /home/directco/public_html/toys/wp-content/plugins/wp-e-commerce/wpsc-includes/display.functions.php on line 378 [12-Aug-2013 21:40:47 UTC] PHP Notice: Undefined index: category in /home/directco/public_html/toys/wp-content/plugins/wp-e-commerce/wpsc-includes/display.functions.php on line 380 [12-Aug-2013 21:40:47 UTC] PHP Notice: Undefined variable: category_id in /home/directco/public_html/toys/wp-content/plugins/wp-e-commerce/wpsc-includes/display.functions.php on line 384 [12-Aug-2013 21:40:47 UTC] PHP Notice: Undefined index: product_id in /home/directco/public_html/toys/wp-content/plugins/wp-e-commerce/wpsc-includes/display.functions.php on line 389 [12-Aug-2013 21:40:47 UTC] PHP Notice: wpec_get_the_post_id_by_shortcode is <strong>deprecated</strong> since version 3.8.9! Use wpsc_get_the_post_id_by_shortcode instead. in /home/directco/public_html/toys/wp-includes/functions.php on line 2638 [12-Aug-2013 21:40:52 UTC] PHP Notice: Constant WPECAUTHNET_PLUGIN_NAME already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 11 [12-Aug-2013 21:40:52 UTC] PHP Notice: Constant WPECAUTHNET_CLASSES already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 13 [12-Aug-2013 21:45:30 UTC] PHP Notice: Constant WPECAUTHNET_PLUGIN_NAME already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 11 [12-Aug-2013 21:45:30 UTC] PHP Notice: Constant WPECAUTHNET_CLASSES already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 13 [12-Aug-2013 21:45:30 UTC] PHP Notice: Constant WPECAUTHNET_PLUGIN_NAME already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 11 [12-Aug-2013 21:45:30 UTC] PHP Notice: Constant WPECAUTHNET_CLASSES already defined in /home/directco/public_html/toys/wp-content/plugins/gold_cart_plugin/merchants/wpec_auth_net/wpec_auth_net.php on line 13
Are you referring to this plugin?
If so, I’d recommend taking this discussion over to their support forum since it appears that’s the source of the errors.
Turns out the database was far too big managed to clear it by doing this query in phpmyadmin:
DELETE FROM wp_options WHERE option_name LIKE ‘_transient%’
I then added this to the bottom of the root directory php.ini file
cgi.fix_pathinfo=0cgi.fix_pathinfo=0
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