A plugin update broke my site and now no support

  • It was a very good plugin (admittedly its a paid for premium product). Then an update broke our website and disabled display of our main navigation! The update also displays blurry text and share icons. They provided some css I should use on my site to fix the navigation display problem and then never helped with the blurry icons. They have now completely ignored 6 further emails on the issue. Appalling behaviour and I’ve wasted my money.

    • This topic was modified 8 years, 3 months ago by Misterweb.
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  • Plugin Author WarfarePlugins

    (@warfareplugins)

    Very sorry you had that experience thudufushi. Our support team is extremely diligent in answering all tickets and following through until completion. If your emails were not responded to, it’s likely they were never received. Did you get an auto-response from our support system acknowledging each email?

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