A Record deleted on GoDaddy

  • I asked GoDaddy to change a new website (non-Wordpress) onto my main domain and my WP site onto a subdomain….

    They Changed my A Record to point to my new (non-WP) website, but didnt create my subdomain or use that for my WP site!

    I now can’t seem to access my WP site when I go to the login page of both WP.org and WP.com (just in case) with the correct credentials…

    Any ideas how to fix this or login to WP?

    My domain is [ redundant link removed ]

    Any help would be greatly appreciated as this account contains 7 years of data and comments, emails etc.

    • This topic was modified 3 years, 8 months ago by cwodavids.
    • This topic was modified 3 years, 8 months ago by cwodavids.
    • This topic was modified 3 years, 8 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

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  • What’s the URL of your sub-domain WordPress site? You only gave the main domain, which is the non-WordPress site.

    Any help would be greatly appreciated as this account contains 7 years of data and comments, emails etc.

    Unfortunately, this is an account-related issue, and there’s not much we can do here to help you.

    Here’s GoDaddy’s support article on how to add an A-record to your domain in their DNS manager: https://uk.godaddy.com/help/add-an-a-record-19238

    If that doesn’t help, please contact GoDaddy. They’re the only ones who can help you with account-related issues.

    Thread Starter cwodavids

    (@cwodavids)

    The subdomain doesn’t exist yet as that was the issue, they didnt do what I requested which was set up the subdomain and transfer my WP site to there…

    • This reply was modified 3 years, 8 months ago by cwodavids.
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