Solved!

This plugin is no longer available on CodeCanyon. It has been merged with the free version months ago.

You could instead request a refund on Envato marketplace.

Also you can contact us on our website, using contact forms, via emails, or via this forum that you just used.

I asked already for a refund in Envato marketplace in that moment but you said that the plugin is still working even is removed from there. I tried to wait and give a chance even it has only 4 or 5 sales if i remember but now I can see nothing working and more than 5 months there is no update. If you want to give up you project, at least refund our money without a need to ask for it.

And how to contact you on your site cydbytes? if your contact page and support are not working.
https://support.cydbytes.com/
My username in envato marketplace is shatin.
Regards

• This reply was modified 3 years, 8 months ago by tomyca.

I apologize for the broken link. The websites were recently moved to a different server, and the subdomain wasn’t setup properly. It’s working now.

As for your refund request, I’ll approve it today, if it’s not expired.

I’m still updating the plugin on my end, but decided to not push it out as currently not many users are using it. I’ll roll out one update today that addresses some errors and bugs. You should be able to use all the features then, as we’re already using it on our own server.

But please not you need a VALID api credential from AliExpress to perform certain actions. It’s explained thoroughly on our knowledge base, here.

If you encounter an error after the update, please open a bug thread.

I’ve updated the plugin. If you don’t have the latest version of “DropShipExpress Pro”, please send me your email via the contact form so I can send it to you.

Again, please keep in mind that you need a valid AliExpress API key to query products. It’s explained in our knowledge base in full.

Hi, thanks for your reply and sorry for my late reply.
As I don’t have an API and your site has many errors “Error establishing a database connection” See HERE
I still insisting to get refund please.
Thanks
Regards

I have confirmed your refund request on codecanyon.

I’d appreciate if you could update your review if you think your ticket had been handled.

Also for future use, if you need to get an AliExpress API, this guide should help you. It’s a bit of a long process but since the plugin is now free, you can get API credentials and use it any way you want.

Hi,
Thank you. I just got it from envato. I apppreciate it.
I’ll update my review and of course I’ll continue using your plugin free version, as I foud you did a great work and if in future your plugin will include amazon and eBay, then will be something literally exclusive and different from the rest of many others plugin.
Thank you again.
Good luck

https://cydbytes.com/product/dropshipexpress-monthly-subscription/ link broken? Can not find the free trial license.