• Resolved mira25

    (@mira25)


    Good day,

    when trying to import a website from Joomla to WordPress, the import process stops at 16% and an error message appears: A serious error has occurred on the site. No further description of the error is available. Is there any way to find out what the specific problem is and how to solve it?

    Thank you and have a nice day!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Kerfred

    (@kerfred)

    Please add these lines temporarily in wp-config.php:

    define('WP_DEBUG', true);
    define('WP_DEBUG_DISPLAY', true);

    to see more informations in the logs.
    Then click again on the Import button.

    Don’t forget to remove these lines before switching to production.

    Thread Starter mira25

    (@mira25)

    Good day,

    Thank you very much for the advice, I added lines to wp-config.php, but unfortunately I still don’t see any other information:

    === START import 2020-09-22 14:16:04 ===
    Connected with success to the Joomla database
    Joomla data found:
    35 categories
    433 articles
    0 web links

    [WARNING] Your Joomla database contains some PhocaGallery galleries. You need the Premium version and the PhocaGallery add-on to import them.
    [WARNING] Your Joomla database contains some AllVideos videos. You need the Premium version and the AllVideos add-on to import them.
    Importing categories …
    0 categories imported
    Importing posts …

    A serious error has occurred on the site.

    Read about debugging in WordPress.

    Regards

    M. Malek

    Plugin Author Kerfred

    (@kerfred)

    Could you check with your webhost what the exact error is that should be in the PHP error log?

    Thread Starter mira25

    (@mira25)

    Good day,

    Thank you for the advice, I have already solved the problem. I have a PhocaGallery gallery on the Joomla website, but I don’t have a premium version of FG Joomla to WordPress yet and therefore no add-on for importing PhocaGallery. I thought that the photo gallery will be ignored during the import and only articles are imported, but the plugin apparently tried to import the gallery as well, which the free version cannot do, so the import ended with an error. So before importing I had to check the Skip media checkbox and then everything was imported without any problems.

    Thank you and have a nice day!

    Regards
    M. Malek

    Plugin Author Kerfred

    (@kerfred)

    Thank you for your feedback.
    For your information, if you want to import your PhocaGallery galleries to WordPress, you need:
    – the Premium version of FG Joomla to WordPress: https://www.fredericgilles.net/fg-joomla-to-wordpress/
    – and the PhocaGallery add-on: https://www.fredericgilles.net/fg-joomla-to-wordpress/phoca-gallery/

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘A serious error has occurred on the site’ is closed to new replies.