A theme or plugin compatibility issue
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I’ve gone through the troubleshooting and it appears that there is a theme conflict. Are there steps that I should take to try to resolve the issue, or should I just uninstall the plugin and try something else?
The page I need help with: [log in to see the link]
Viewing 6 replies - 1 through 6 (of 6 total)
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After disabling all plugins, we continue to have the same issue. I have copied the install infor here, for your review.
### Begin Install Info ### ## Please include this information when posting support requests ## --- Site Info --- Site URL: https://cedarrunhoa.com Home URL: https://cedarrunhoa.com Multisite: No --- Hosting Provider --- Host: DBH: localhost, SRV: cedarrunhoa.com --- User Browser --- Platform: Apple Browser Name: Chrome Browser Version: 68.0.3440.106 User Agent String: Mozilla/5.0 (Macintosh; Intel Ma c OS X 10_11_6) AppleWebKit/537. 36 (KHTML, like Gecko) Chrome/68 .0.3440.106 Safari/537.36 ---- Current User Details -- Role: administrator --- WordPress Configurations --- Version: 4.9.8 Language: en_US Permalink Structure: /%postname%/ Active Theme: homeownersassociation 3.0.180905.1645 Page On Front: Welcome to Cedar Run (#259) Page For Posts: Blog (#75) ABSPATH: /home/cedarrunhoa/public_html/ All Posts/Pages: 5 WP Remote Post: wp_remote_post() works WP_DEBUG: Disabled WP Table Prefix: Length: 3, Status: Acceptable Memory Limit: 40MB --- UM Configurations --- Version: 2.0.25 Upgraded From: None Current URL Method: Cache User Profile: Yes Generate Slugs on Directories: Yes Rewrite Rules: Yes Force UTF-8 Encoding: No JS/CSS Compression: No Nav Menu Settings: Yes Port Forwarding in URL: No Exclude CSS/JS on Home: No --- UM Pages Configuration --- User: https://cedarrunhoa.com/user/ Account: https://cedarrunhoa.com/account/ Members: https://cedarrunhoa.com/members/ Register: https://cedarrunhoa.com/register/ Login: https://cedarrunhoa.com/login/ Logout: https://cedarrunhoa.com/logout/ Password Reset: https://cedarrunhoa.com/password-reset/ --- UM Users Configuration --- Default New User Role: subscriber Profile Permalink Base: user_login User Display Name: full_name Force Name to Uppercase: No Redirect author to profile: Yes Enable Members Directory: Yes Use Gravatars: No Require a strong password: Off Editable primary email field in profile view: Off --- UM Access Configuration --- Panic Key: Global Site Access: Site accessible to Logged In Users Custom Redirect URL: Exclude the following URLs: https://cedarrunhoa.com/document/ https://cedarrunhoa.com/ara-submission/ https://cedarrunhoa.com/hoa-board/ https://cedarrunhoa.com/board-meetings/ https://cedarrunhoa.com/events/ https://cedarrunhoa.com/blog/ https://cedarrunhoa.com/useful-links/ https://cedarrunhoa.com/contact/ https://cedarrunhoa.com/fall-2018/ https://cedarrunhoa.com/newsletter-cr-4-18-pdf-2/ https://cedarrunhoa.com/article-of-incorporation/ https://cedarrunhoa.com/cedar-run-ccrs-pdf/ https://cedarrunhoa.com/cedar-run-rev-by-laws-pdf/ Backend Login Screen for Guests: No Redirect to alternative login page: Backend Register Screen for Guests: No Redirect to alternative register page: Access Control widget for Admins only: No Enable the Reset Password Limit: Yes Reset Password Limit: 3Disable Reset Password Limit for Admins: No Blacklist Words: 5 --- UM Email Configurations --- Mail appears from: Cedar Run Neighborhood Mail appears from address: randy@episode11productions.com Use HTML for E-mails: Yes Account Welcome Email: Yes Account Activation Email: No Pending Review Email: Yes Account Approved Email: No Account Rejected Email: No Account Deactivated Email: Yes Account Deleted Email: Yes Password Reset Email: Yes Password Changed Email: Yes --- UM Total Users --- All Users(5) administrator(1) contributor(1) subscriber(3) none(0) --- UM Roles --- Administrator (administrator) Editor (editor) Author (author) Contributor (contributor) Subscriber (subscriber) --- UM Custom Templates --- N/A --- UM Email HTML Templates --- N/A --- Web Server Configurations --- PHP Version: 5.6.30 MySQL Version: 5.6.39 Web Server Info: Apache --- PHP Configurations --- PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 64M PHP Upload Max Filesize: 64M PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Arg Separator: & PHP Allow URL File Open: Yes --- Web Server Extensions/Modules --- DISPLAY ERRORS: On (1) FSOCKOPEN: Your server supports fsockopen. cURL: Your server supports cURL. SOAP Client: Your server has the SOAP Client enabled. SUHOSIN: Your server does not have SUHOSIN installed. GD Library: PHP GD library is installed on your web server. Mail: PHP mail function exist on your web server. Exif: PHP Exif library is installed on your web server. --- Session Configurations --- Session: Disabled Session Name: PHPSESSID Cookie Path: / Save Path: /tmp Use Cookies: On Use Only Cookies: On --- WordPress Active Plugins --- Ultimate Member: 2.0.25 ### End Install Info ###
Viewing 6 replies - 1 through 6 (of 6 total)
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