a very important template/mapping is missing

  • I really like the plugin. It makes the customer experience much better and easier. 
    However, one very important template is missing and that is the one for a completed order. This is where the template is sent that is also sent when a customer has placed an order.

    Even in the Pro version, I can create a template for this, but I can’t create an e-mail mapping for it, which makes a new template unnecessary.

    This is a real shame, as the plugin is otherwise really great.

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  • Dina S.

    (@themehighsupport)

    Hi,

    That’s really sad to hear that you are facing a strange issue like this. None of our users haven’t reported an issue like this till now.

    Additionally, we have checked and confirmed on our local environment that everything is working properly.

    Your issue needs to checked in detail, if you could raise a ticket through our website. We will definitely have a look into this and provide a fix. You can mark our words.

    Thank you!

Viewing 1 replies (of 1 total)
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