Abandoned Cart Automation Not Sending

Hi,

I’m using the Mailchimp for WooCommerce plugin Version 2.1.9 on the newest version of WooCommerce & WordPress. Inside of Mailchimp there are 2 automation emails setup. The welcome email does work properly, however, the abandoned cart email doesn’t seem to be working.

I have disabled WP-Cron inside of my wp-config.php file and use a real cron job to call wp-cron wget -q -O - https://www.REDACTED.com/wp-cron.php?doing_wp_cron >/dev/null 2>&1.

define('DISABLE_WP_CRON', true);

Any guidance would be much appreciated.

Automation Screenshot from Mailchimp

### WordPress Environment ###

Home URL: https://www.REDACTED.com
Site URL: https://www.REDACTED.com
WC Version: 3.4.3
Log Directory Writable: ?
WP Version: 4.9.7
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.18 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.36-82.1-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.4.3
WC Database Prefix: press_
Total Database Size: 110.02MB
Database Data Size: 71.16MB
Database Index Size: 38.86MB
press_woocommerce_sessions: Data: 3.02MB + Index: 0.02MB
press_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
press_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
press_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
press_woocommerce_order_items: Data: 1.52MB + Index: 0.42MB
press_woocommerce_order_itemmeta: Data: 6.52MB + Index: 7.03MB
press_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
press_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
press_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
press_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
press_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
press_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
press_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
press_woocommerce_log: Data: 0.02MB + Index: 0.02MB
press_aws_cache: Data: 0.02MB + Index: 0.00MB
press_aws_index: Data: 1.52MB + Index: 0.00MB
press_commentmeta: Data: 0.31MB + Index: 0.34MB
press_comments: Data: 3.52MB + Index: 1.75MB
press_et_bloom_stats: Data: 7.52MB + Index: 0.00MB
press_failed_jobs: Data: 0.02MB + Index: 0.00MB
press_fg_redirect: Data: 0.11MB + Index: 0.00MB
press_links: Data: 0.02MB + Index: 0.02MB
press_mailchimp_carts: Data: 1.42MB + Index: 0.00MB
press_options: Data: 1.33MB + Index: 0.13MB
press_postmeta: Data: 32.56MB + Index: 18.06MB
press_posts: Data: 5.47MB + Index: 2.25MB
press_queue: Data: 0.02MB + Index: 0.00MB
press_smush_dir_images: Data: 0.14MB + Index: 0.17MB
press_snippets: Data: 0.02MB + Index: 0.00MB
press_stream: Data: 0.05MB + Index: 0.13MB
press_stream_meta: Data: 0.08MB + Index: 0.14MB
press_termmeta: Data: 0.06MB + Index: 0.06MB
press_terms: Data: 0.05MB + Index: 0.03MB
press_term_relationships: Data: 0.11MB + Index: 0.08MB
press_term_taxonomy: Data: 0.06MB + Index: 0.03MB
press_usermeta: Data: 4.52MB + Index: 7.03MB
press_users: Data: 0.41MB + Index: 0.39MB
press_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB
press_wc_download_log: Data: 0.02MB + Index: 0.03MB
press_wc_webhooks: Data: 0.02MB + Index: 0.02MB
press_woocommerce_bundled_itemmeta: Data: 0.27MB + Index: 0.33MB
press_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB
press_woof_query_cache: Data: 0.02MB + Index: 0.02MB
press_wsal_metadata: Data: 0.02MB + Index: 0.02MB
press_wsal_occurrences: Data: 0.02MB + Index: 0.02MB
press_wsal_options: Data: 0.02MB + Index: 0.00MB
press_yoast_seo_links: Data: 0.05MB + Index: 0.02MB
press_yoast_seo_meta: Data: 0.06MB + Index: 0.00MB

### Post Type Counts ###

attachment: 2588
custom_css: 2
customize_changeset: 2
et_pb_layout: 19
jetpack_migration: 2
jp_img_sitemap: 2
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 47
page: 15
post: 15
product: 309
product_variation: 125
revision: 86
schema: 2
shop_order: 6240
shop_order_refund: 27

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (42) ###

ManageWP - Worker: by ManageWP – 4.5.0
Divi Children: by Luis Alejandre – 2.0.9
Advanced Woo Search: by ILLID – 1.45
Divi Image Overlay: by Atlantic Wave – 1.1.1
Bloom: by Elegant Themes – 1.2.25
Code Snippets: by Shea Bunge – 2.10.1.1
WooCommerce Composite Products - Sale Status Tweak: by SomewhereWarm – 1.0 – Not tested with the active version of WooCommerce
Disable Comments: by Samir Shah – 1.7.1
Divi Nitro: by Divi Engine – 2.2
Duplicate Post: by Enrico Battocchi – 3.2.2
Index Autoload: by LittleBizzy – 1.0.6
Jetpack by WordPress.com: by Automattic – 6.3.2
MailChimp for WooCommerce: by MailChimp – 2.1.9 – Not tested with the active version of WooCommerce
Monarch Plugin: by Elegant Themes – 1.3.27
Perfmatters: by forgemedia – 1.2.4
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.0.2
Schema: by Hesham – 1.7
Search by Algolia – Instant & Relevant results: by Algolia – 2.11.2
SG Optimizer: by SiteGround – 4.0.7
WooCommerce Order Search Admin powered by Algolia: by Raymond Rutjes – 1.8.0 – Not tested with the active version of WooCommerce
WC Product Builder For Divi: by AbdElfatah AboElgit – 1.4.2
Widget Context: by Kaspars Dambis – 1.1.0
WooCommerce Composite Products: by SomewhereWarm – 3.13.11
WooCommerce Composite Products - Autotransition: by SomewhereWarm – 1.0 – Not tested with the active version of WooCommerce
WooCommerce Composite Products - Prevent Range-Format Prices: by SomewhereWarm – 1.0 – Not tested with the active version of WooCommerce
WooCommerce Cost of Goods: by SkyVerge – 2.7.0
WooCommerce Dynamic Pricing: by Lucas Stark – 3.1.6 – Not tested with the active version of WooCommerce
WooCommerce Stacked Product Layout: by SomewhereWarm – 1.2.1
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.1
WooCommerce AdWords Conversion Tracking: by Wolf+B?r Agency – 1.4.8
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.1.10
WooCommerce Product Add-ons: by WooCommerce – 2.9.6
WooCommerce Product Bundles - Min/Max Items: by SomewhereWarm – 1.3.2 – Not tested with the active version of WooCommerce
WooCommerce Product Bundles - Top Add to Cart Button: by SomewhereWarm – 1.0.2 – Not tested with the active version of WooCommerce
WooCommerce Product Bundles: by SomewhereWarm – 5.7.11
WOOF - WooCommerce Products Filter: by realmag777 – 1.2.1
WooCommerce Services: by Automattic – 1.15.1
WooCommerce: by Automattic – 3.4.3
Yoast SEO: by Team Yoast – 7.8
WP Discord: by Raymond Perez – 0.4.3
WP Mail SMTP: by WPForms – 1.3.3
Smush: by WPMU DEV – 2.7.9.1

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
composite (composite)
external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #4 - /shop/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: 1upkeyboards
Version: 1.0
Author URL: https://github.com/brianjking
Child Theme: ?
Parent Theme Name: Divi
Parent Theme Version: 3.10
Parent Theme Author URL: https://www.elegantthemes.com
WooCommerce Support: ?

### Templates ###

Overrides: –

### Composite Products ###

Database Version: 3.13.11
Template Overrides: –

### Product Bundles ###

Database Version: 5.7.11
Template Overrides: –