Abandoned Cart Lite for WooCommerce Support Policy

Hi there,

Thank you for using our Abandoned Cart Lite for WooCommerce plugin! We’re here to help if you will have any queries about the plugin.

In order to ensure the fastest response possible, please follow these guidelines before posting.

Do you have a paid license? If yes then the fastest way to get help is through our ticketing system.

Have you checked out our documentation? We have step-by-step tutorials on our site that might answer your question. You can also access the detailed documentation for the Pro version of the plugin here.

For Abandoned Cart Lite for WooCommerce(free version) users, we provide limited support here in the www.ads-software.com support forums. We typically respond here within 1-3 business days.

In order to help us help you, please:

• Describe the issue you’re encountering in as much detail as possible.
• Provide the URL where the form is embedded or the issue is occurring.

If you have an urgent or complex issue, you can purchase a license for access to our fast support ticketing system.

Thanks again for using Abandoned Cart Lite for WooCommerce ??