Abandonment Cart Emails Not Sent

  • Resolved gjokogrkov

    (@gjokogrkov)


    3 years, 7 months ago

    Hi!

    I recently changed hosting for my website. Before that the plugin was working perfectly. I was using it for months. After the website migration, abandoned checkouts are detected and are showing at the reports tab of the plugin dashboard just fine, but emails are not sent. There is X next to the scheduled emails. I have a 3 email sequence for each abandoned checkout. When I send test emails from the plugin, it works. I am using EasyWP SMTP plugin for emails. It is configured to send from my zoho email account. Every other email that is configured to be sent from my website’s email is sent okay(order status emails, tracking emails, contact submission emails, subscription emails, etc), only cart abandonment emails are not sent. I don’t know what seems to be the problem. Please help, since everything was working perfectly before the migration.

Viewing 16 replies (of 16 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @vidaliberta,

    Since we haven’t heard back from you here, We are going to go ahead and close out this thread.

    Feel free to start a new thread if you have further issues.

    Thanks! ??`

Viewing 16 replies (of 16 total)
  • The topic ‘Abandonment Cart Emails Not Sent’ is closed to new replies.