Abonnomenter f?r feilmedling – blir ikke capture og sagt opp

Hei,

Jeg har et problem som oppst?r n?r brukerene mine pr?ver ? renewe,?ogs? pleier de ? satt til “hold”. Det har ikke blitt fornyet noen brukere via min Woocommerce subscription siden 22. mars, mens “Stripe” fungerer helt normalt som den skal. Og selvf?lgelig n?r de driver og fornyer og til slutt ikke g?r, s? g?r abonnomentet til “on hold”.

Jeg skiftet ut API n?kkelene for ? se om det fikset problemet, men det gjorde det ikke.

Det er litt frustrerende, fordi jeg ser ingen feilmeldinger og eventuelt f?r bare N/A.

Stripe fungerer som det skal, og alle abonnenter fornyer – men ikke vipps.

Select All
Order
Agreement ID Charge ID Failure Reason Latest API Status
Created At
Select order 3181 #3181 agr_2TuHspm Charge ID not available. Check the order’s notes instead. N/A – 4 days ago
Select order 3179 #3179 agr_PLsKgZR Charge ID not available. Check the order’s notes instead. N/A – 4 days ago
Select order 3177 #3177 agr_55CGP5T Charge ID not available. Check the order’s notes instead. N/A – 4 days ago
Select order 3176 #3176 agr_2cQZkxf Charge ID not available. Check the order’s notes instead. N/A – 4 days ago
Select order 3170 #3170 agr_yRHvW6D Charge ID not available. Check the order’s notes instead. N/A – 5 days ago
Select order 3163 #3163 agr_stACfzw Charge ID not available. Check the order’s notes instead. N/A – 5 days ago
Select order 3162 #3162 agr_cnyq3v7 Charge ID not available. Check the order’s notes instead. N/A – 5 days ago
Select order 3158 #3158 agr_ZsaKRp7 Charge ID not available. Check the order’s notes instead. N/A – 5 days ago
Select order 3133 #3133 agr_EVCXHmW Charge ID not available. Check the order’s notes instead. N/A – 7 days ago
Select order 3127 #3127 agr_r227Xp4 Charge ID not available. Check the order’s notes instead. N/A – 7 days ago
Select order 3066 #3066 agr_qY9Nezz Charge ID not available. Check the order’s notes instead. N/A – March 31, 2023 4:09 pm
Select order 3058 #3058 agr_ApzfVF7 Charge ID not available. Check the order’s notes instead. N/A – March 31, 2023 10:27 am
Select order 3018 #3018 agr_9znJnhQ Charge ID not available. Check the order’s notes instead. N/A – March 27, 2023 8:54 pm
Select order 2926 #2926 agr_R8t3MJS Charge ID not available. Check the order’s notes instead. N/A – March 22, 2023 5:25 pm”

Noen feilmeldinger her, og jeg ser at jeg mister et nytt abonnoment til “On hold” daglig, og at det mislyktes.

Feilmelding i vipps:
POST:/v2/agreements/{agreementId}/charges
400 Bad Request142

Alle som feiler f?r dette i notatfeltet:

• Mislyktes med ? opprette et Vipps-trekk: charge: Cannot create a charge for an agreement which is not active.April 12, 2023 at 12:40 pm Delete note
• Retry rule applied: Ordrestatus endret fra Mislyktes til Avventer betaling.April 12, 2023 at 12:40 pm Delete note
• Ordrestatus endret fra Avventer betaling til Mislyktes.April 12, 2023 at 12:40 pm Delete note

Jeg mister abonnonenter daglig, og ?nsker ikke ? be kundene registrere betalingen p? nytt – ettersom feilen kan fortsatt oppst? og at det er ingen b?rekraftig l?sning at jeg skal be de fornye betalingsm?te hver m?ned.

Jeg har ingen aktiv login fra vipps helle

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