Aborting, Invalid type:subscr_payment

Hi @amanfredini,

We’d be happy to help you get to the bottom of this. Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://www.domain.it
Site address (URL): https://www.domain.it
WC Version: 5.5.0
REST API Version: ? 5.5.0
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: 5.8
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.22
PHP Post Max Size: 1 GB
PHP Time Limit: 900
PHP Max Input Vars: 8000
cURL Version: 7.78.0
OpenSSL/1.1.1k

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.31-MariaDB-log
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.5.0
WC Database Prefix: amsito_
Dimensione totale database: 611.52MB
Dimensione dati database: 603.79MB
Dimensione indice database: 7.73MB
amsito_woocommerce_sessions: Dati: 1.26MB + indice: 0.07MB + motore MyISAM
amsito_woocommerce_api_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_woocommerce_attribute_taxonomies: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_downloadable_product_permissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_order_items: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_order_itemmeta: Dati: 0.03MB + indice: 0.02MB + motore MyISAM
amsito_woocommerce_tax_rates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_tax_rate_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_shipping_zones: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_shipping_zone_locations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_payment_tokenmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_actionscheduler_actions: Dati: 0.74MB + indice: 0.35MB + motore MyISAM
amsito_actionscheduler_claims: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_actionscheduler_groups: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_actionscheduler_logs: Dati: 0.48MB + indice: 0.35MB + motore MyISAM
amsito_aelia_dismissed_messages: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_aelia_exchange_rates_history: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_aepc_custom_audiences: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_aepc_logs: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
amsito_commentmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_comments: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
amsito_e_submissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_e_submissions_actions_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_e_submissions_values: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_addon_feed: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_draft_submissions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_entry: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
amsito_gf_entry_meta: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
amsito_gf_entry_notes: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
amsito_gf_form: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_form_meta: Dati: 0.16MB + indice: 0.00MB + motore MyISAM
amsito_gf_form_revisions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_form_view: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_gf_rest_api_keys: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_icl_content_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_core_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_flags: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_languages: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_icl_languages_translations: Dati: 0.11MB + indice: 0.11MB + motore MyISAM
amsito_icl_locale_map: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_message_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_node: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_reminders: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_strings: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_string_positions: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_string_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_string_translations: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_translate: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_translate_job: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_translations: Dati: 0.04MB + indice: 0.09MB + motore MyISAM
amsito_icl_translation_batches: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_icl_translation_status: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_lhr_log: Dati: 469.83MB + indice: 0.16MB + motore MyISAM
amsito_links: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_mailchimp_carts: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_mailchimp_jobs: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
amsito_options: Dati: 5.17MB + indice: 0.17MB + motore MyISAM
amsito_postmeta: Dati: 72.42MB + indice: 1.11MB + motore MyISAM
amsito_posts: Dati: 40.75MB + indice: 0.30MB + motore MyISAM
amsito_rank_math_analytics_gsc: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
amsito_rank_math_analytics_objects: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
amsito_rank_math_internal_links: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
amsito_rank_math_internal_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_shortpixel_folders: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_shortpixel_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_termmeta: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_terms: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_term_relationships: Dati: 0.01MB + indice: 0.02MB + motore MyISAM
amsito_term_taxonomy: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_tm_taskmeta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_tm_tasks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_usermeta: Dati: 0.02MB + indice: 0.02MB + motore MyISAM
amsito_users: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wcpdf_invoice_number: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wcs_payment_retries: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_admin_notes: Dati: 0.02MB + indice: 0.00MB + motore MyISAM
amsito_wc_admin_note_actions: Dati: 0.01MB + indice: 0.00MB + motore MyISAM
amsito_wc_category_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_customer_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wc_download_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_order_coupon_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_order_product_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wc_order_stats: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wc_order_tax_lookup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_product_meta_lookup: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wc_reserved_stock: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wc_tax_rate_classes: Dati: 0.00MB + indice: 0.01MB + motore MyISAM
amsito_wc_webhooks: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfblockediplog: Dati: 0.03MB + indice: 0.02MB + motore MyISAM
amsito_wfblocks7: Dati: 0.03MB + indice: 0.03MB + motore MyISAM
amsito_wfconfig: Dati: 2.64MB + indice: 0.01MB + motore MyISAM
amsito_wfcrawlers: Dati: 0.01MB + indice: 0.01MB + motore MyISAM
amsito_wffilechanges: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wffilemods: Dati: 3.64MB + indice: 0.73MB + motore MyISAM
amsito_wfhits: Dati: 0.38MB + indice: 0.09MB + motore MyISAM
amsito_wfhoover: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfissues: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
amsito_wfknownfilelist: Dati: 1.95MB + indice: 0.22MB + motore MyISAM
amsito_wflivetraffichuman: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wflocs: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
amsito_wflogins: Dati: 0.06MB + indice: 0.02MB + motore MyISAM
amsito_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
amsito_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
amsito_wfnotifications: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfpendingissues: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfreversecache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfsnipcache: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wfstatus: Dati: 0.19MB + indice: 0.09MB + motore MyISAM
amsito_wftrafficrates: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wpfm_backup: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wpmailsmtp_tasks_meta: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_wsal_metadata: Dati: 3.48MB + indice: 3.22MB + motore MyISAM
amsito_wsal_occurrences: Dati: 0.13MB + indice: 0.26MB + motore MyISAM
amsito_yith_ywsbs_activities_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
amsito_yith_ywsbs_delivery_schedules: Dati: 0.00MB + indice: 0.00MB + motore MyISAM

### Post Type Counts ###

attachment: 171
cmm4e_menu: 1
cmm4e_menu_theme: 1
custom_css: 2
ec_woo_ddb_template: 12
elementor_library: 156
jet-woo-builder: 2
mt_pp: 3
nav_menu_item: 36
page: 27
polylang_mo: 2
popup: 3
popup_theme: 16
post: 6
postman_sent_mail: 236
product: 57
product_variation: 26
revision: 2396
shop_coupon: 2
shop_order: 18
shop_order_refund: 1
shop_subscription: 8
wpmm_theme: 3
xlwcty_thankyou: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (40) ###

Gravity Forms: by Gravity Forms – 2.5.8
Campi Personalizzati Avanzati: by Delicious Brains – 5.9.8
Clever Mega Menu for Elementor: by CleverSoft – 1.1.2
DynamicConditions: by RTO GmbH – 1.5.1
Elementor Pro: by Elementor.com – 3.3.2
Elementor: by Elementor.com – 3.4.0
Envato Elements: by Envato – 2.0.8
Essential Addons for Elementor - Pro: by WPDeveloper – 4.4.4
Essential Addons for Elementor: by WPDeveloper – 4.8.0
EU VAT for WooCommerce: by WPWhale – 2.4.1
Gravity Forms - Advanced Conditional Logic: by McDonnell Consulting Group – 1.9.2
Add-On Help Scout di Gravity Forms: by Gravity Forms – 1.15.1
Add-On Webhooks di Add-On: by Gravity Forms – 1.5
Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5
OMGF: by Daan from FFW.Press – 4.4.3
Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.5
JetWooBuilder For Elementor: by Crocoblock – 1.8.2
Log HTTP Requests: by FacetWP
LLC – 1.3

Mailchimp for WooCommerce: by Mailchimp – 2.5.2
User Profile Picture: by Cozmoslabs – 2.6.0
Purge Varnish: by Dsingh  – 2.4
Custom Thank You Pages Per Product for WooCommerce: by StoreApps – 1.2.3
Safe SVG: by Daryll Doyle – 1.9.9
Rank Math SEO: by Rank Math – 1.0.67
ShortPixel Image Optimizer: by ShortPixel – 4.22.2
CRM Perks HelpDesk Integration Pro: by CRM Perks – 1.0.9
Tawk.to Live Chat: by Tawkto – 0.5.4
Templately: by Templately – 1.3.0
Trustpilot-reviews: by Trustpilot – 2.5.858
W3 Total Cache: by BoldGrid – 2.1.4
WooCommerce Admin Custom Order Fields: by SkyVerge – 1.15.1
WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
WooCommerce Subscriptions: by WooCommerce – 3.0.15
WooCommerce: by Automattic – 5.5.0
Wordfence Security: by Wordfence – 7.5.4
Asset CleanUp Pro: Page Speed Booster: by Gabe Livan – 1.1.9.1
WP Mail SMTP: by WPForms – 2.9.0
WP Activity Log: by WP White Security – 4.3.1
YITH WooCommerce Checkout Manager: by YITH – 1.6.3
YITH WooCommerce Customize My Account Page: by YITH – 3.1.3

### Inactive Plugins (0) ###

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Must Use Plugins (2) ###

Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ? L'ID della pagina è impostato
ma la pagina non esiste

Carrello: #12 - /carrello/
Pagamento: #2614 - /checkout/
Il mio account: #4356 - /area-clienti/
Termini e condizioni: #4728 - /termini-condizioni/

### Theme ###

Name: Hello Elementor Child
Version: 1.0.1
Author URL: https://elementor.com/
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.4.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: /home/andrea/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php

### Abbonamenti ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Live
Subscriptions Live URL: https://www.andreamanfredini.it
Subscription Statuses: trash: 8
WooCommerce Account Connected: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Sì
Cache Update Failures: ? 0 non riuscito

### Impostazione del negozio ###

Country / State: Italia — Bologna

### Abbonamenti per gateway di pagamento ###

PayPal Standard: trash: 4
other: trash: 2
Stripe: trash: 2

### Supporto gateway di pagamento ###

PayPal Standard: subscriptions
gateway_scheduled_payments
subscription_payment_method_change_customer
subscription_cancellation
subscription_suspension
subscription_reactivation
products
refunds

PayPal Reference Transactions Enabled: ? No
Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
pre-orders

### Action Scheduler ###

Canceled: 1
Oldest: 2021-08-20 20:58:24 +0200
Newest: 2021-08-20 20:58:24 +0200

Complete: 2.820
Oldest: 2021-08-05 12:03:22 +0200
Newest: 2021-08-21 12:50:44 +0200

Pending: 3
Oldest: 2021-08-21 20:40:24 +0200
Newest: 2021-08-26 08:11:30 +0200

### Status report information ###

Generated at: 2021-08-21 14:09:22 +02:00

Hi, @amanfredini!

It looks like you’ve now contacted us at WooCommerce.com too, so I’ll go ahead and mark this thread as resolved. Rest assured, however, that we’ll continue supporting you through email.

no, woocommerce team won’t resolve the issue.

Now i’ve updated the plugin and no transaction are written.

`2021-08-22T10:29:22+00:00 INFO Received valid response from PayPal IPN
2021-08-22T10:29:22+00:00 INFO Found order #6693
2021-08-22T10:29:22+00:00 INFO Payment status:
2021-08-22T10:29:22+00:00 INFO Found order #6693
2021-08-22T10:29:22+00:00 INFO Payment status:

Payment status blank, what does it mean?

Hi @amanfredini,

Let us keep it all-in-one via the open ticket, where we will be able to access more information from your site that can’t be shared in the public forums.

Thanks!