About blank page on my account when not loggued in

Hi @dglite,

Please make sure the My Account page contains the accurate shortcode. The responsible short code for the My Account page is [woocommerce_my_account]. If the page contains the accurate shortcode and still facing the blank page issue then please check if the My Account page can perform accurately after disabling the Dokan plugin. Please share your site info if the issue still persists after disabling the Dokan plugin.

You need to contact with WooCommerce Support if the issue still persists after disabling the Dokan plugin. Please share your insight with us after performing the test.

Thanks!

Hi: thks a lot for your great support.

Yes when I use that shortcode, it is working ok.

When it is not working is on the page I use this shortcode (since I need to show the Dokan multivendor account so users can post products) ==

[dokan-dashboard]

How to fix it?

Thks!

Hello @dglite,

Thank you for letting us know that the My Account page working accurately by following my instructions. I am unable to understand your last-mentioned point. However, I am assuming that you want to create a dashboard page from where vendors will be able to upload their products.

In that case, you need to create a specific page. Then you need to use the shortcode [dokan-dashboard]. Whenever you use this shortcode a dashboard page will generate. However, the appearance will be broken if you missed selecting the newly created dashboard page under the page settings of the Dokan plugin. To select the Dashboard, the admin needs to navigate to WP Dashboard > Dokan > Settings > Page Settings. You will be able to select the Dashboard page there. Please select to get the accurate appearance of the Dashboard.

I am trying to assist you based on my assumption. If the solution is unable to solve any of your confusion then please let us know. I will try my level best to assist you with any of queries.

Thanks!

Hi, yes it is correctly added like that. But when not loggued in, and I go to account URL it shows blank page. It should show a login screen right?

Hi @dglite

It has come to our attention that @fayeakuzzaman has already provided you with the required instructions regarding the issue you reported. If you continue to experience difficulties, we kindly request that you reach out to us through the official support channel.

Thanks!

Hi @dglite,

Since there has been no recent activity, we are considering this matter resolved. If you have any additional questions, please do not hesitate to create a new topic.

Cheers!