About “Remember checkout fields” functionality

  • Resolved Georgi Bogdanov

    (@jorobogdanov)


    4 years, 2 months ago

    Hi,

    The plugin is working really nice, but I have found the following issue.

    If I browse the website from one account and I leave abandoned cart and then if I log in with different account and go to the checkout page I’m seeing the data from the previous account. Is the fact that I’m logging with two accounts from one IP address causing the problem? I’m not sure the plugin is showing data from one account to another that is really big problem regarding privacy policy.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @jorobogdanov

    Thanks for your support! ??
    Actually we have already had a similar discussion a topic some while ago.
    Once you login to a new account – your WooCommerce session ID gets reset and therefore any data saved in the previous session is reset.

    Let me know if you have any additional input.

    Best,
    Nauris

    Thread Starter Georgi Bogdanov

    (@jorobogdanov)

    Hi Nauris,

    I’m not quite sure if I understand your reply. Are you telling me that when I log out from the first account (with the abandoned checkout page) and then log in from the second account I should not be able to see the data from the first account?

    Because right now what is happening is that when logged in from the second account I’m seeing the name and email and other data from the first account stored in the checkout page.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @jorobogdanov

    Yes, once you logout from one account and sign in to a different account, you should not be able to see any other data except one that has been saved in the new user’s data.

    Could you please open up both user accounts and see if their data saved under WordPress user data is different from what you are seeing in the checkout form?

    Best,
    Nauris

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Marking this as resolved for now.
    Let me know if you can send us any steps how we could repeat this issue you are referring to.

Viewing 4 replies - 1 through 4 (of 4 total)
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