About to expire has NO renew option

  • Resolved wealthy

    (@wealthy)


    1 year, 1 month ago

    When a member gets sent an email saying their listing is about to expire, all the can do is edit it. When they edit it, the expiry date does not change
    They actually have to wait until it expires to renew it

    Is it possible to have the Renew button pop up on their profile page to allow them renew it, then date expiry date changes to a new length of time.

    So IF I send a notice 3 days before expiry, they have to wait 3 days to renew it…

    “Listing renewal email threshold (in days) 3
    Configure how many days before listing expiration is the renewal email sent.”

Viewing 1 replies (of 1 total)
  • Plugin Support Ali Akbar Reyad

    (@alireyad)

    Hi,
    Reminder email sent 3 days before but that time listing not expired. So not possible to renew it before expired. After expired listing then ‘Renew’ button will be visible in my-account listing page.

    User not able to change expiry date, only admin can do it from dashboard edit.

    Thank you

Viewing 1 replies (of 1 total)
  • The topic ‘About to expire has NO renew option’ is closed to new replies.