"About Us" Graphic Not Working

I have the same problem. Latest theme update and latest woo… With the first version works fine.

Thanks for any help!

Hi,

Can you both give me the link to your websites to check? ??

Regards,
Hardeep

Hello Hardeep,
Yes, here is the link to the NAPD site: https://napdonline.com/.
Thank you for looking into this,
Joel

Hi,

It’s not working just with the latest version of woocommerce? Or it is the same?
I can see there are some errors in the console, that don’t seem to have anything to do with the theme files.

Rodica

Hi

1.5.4 on my local site has the same fault? The live version 1.4.7 is fine??

Thanks

Rob

Hi,

I have this all at localhost…
Zerif Lite v. 1.4.4 with lates Woocommerce plugin work fine, no trouble with About Us section.
Penultimate version ( I do not know which one ) Zerif Lite and latest woocommerce have this issue.
The latest Zerif Lite version I have not tested.
All other plugins I switched off, has not helped.
I have no idea what it could be.

Regards
Nikki

Hi,

On our demo, https://demo.themeisle.com/zerif-lite/ we have the latest version of Zerif Lite and the latest version of WooCommerce and it’s working fine.

Rodica

Hi Rodica,
I am not using WooCommerce and the site was working fine until the Zerif Lite Version 1.5.4 update several days ago. It was at that point that the graphic broke. I had already been using the latest version of WordPress Version 4.1.1.
Is there a way to go back to an older version of Zerif Lite to see if that fixes the issue for now?
Thank you,
Joel

Hi,

I think I know what the problem is. The script is not working because of an error which appears if the contact section is not set up to show on the frontpage. That is way on our demo, everything is working, because we have that section.
In the next update, which we hope to release as soon as possible we will fix this, but if you want a quick fix until then, you can try to edit the file zerif.js from the js folder.
Change the line :

if ( thisOpen == false && jQuery('.contact-form textarea').val().length > 0 ) {

with:

if ( thisOpen == false && (typeof jQuery('.contact-form textarea').val() != 'undefined') && (jQuery('.contact-form textarea').val().length > 0) ) {

Let me know if that helps,

Rodica

Thanks Rodica

That worked on the local site and I’ve just done the live site – perfect.

Many thanks.

Rob

Hi Rodica,

Thank you for the information about the contact form! I turned it back on and the graphic is working again. I was not sure where or how to edit the script. So, this will hold me over until the next update.

Thank you again,
Joel

Hi,

We are glad that you are satisfied. Thank you for choosing our products.

Best regards,

Madalin