Absolute garbage

  • Plug in crashes and deletes data. This causes people not to get paid for several months.

    Changing my review to 1 star. The company I work for decided to keep this crappy program and the update last week destroyed all the data. This program is absolutely unreliable and has caused me headaches and major financial hardship. I strongly recommend that you do not use this awful program.

    • This topic was modified 5 years, 6 months ago by djron91.
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  • Hello @djron91

    I’m really sorry to hear you had a bad experience with WPERP! But, would it be possible exactly what was the issues you were facing? Which kind of data did it delete from your site? WPERP doesn’t have any function that can access and delete your data.

    We can understand some of the sites may get issues using the plugin based on the site conditions and with the other activated plugins. In those cases, we generally help the user to get rid of. Have you contacted our support center yet?

    You can still contact us and I hope we’ll find a solution for you ??

    Thanks

    Thread Starter djron91

    (@djron91)

    On June 17th, there was an update which wiped out all the data. It took more than 3 weeks to be fixed. The invoices were deleted. Because of this, I am not being paid for two months. That is why I think the WPERP plug in is absolute garbage.

    Hello @djron91

    I’m not sure if you are talking about WPERP or any other plugin but we have not released any update on 17th Jun. Our last release was July 24 and previous was 12th, June!

    Invoices are the feature/available on accounting but we have not changed anything on accounting nearby as we are working with the new accounting module.

    Anyway, providing a negative review doesn’t solve the issue, rather, if you have contacted us immediately, we would’ve checked and provided a solution for you.

    Thanks

    Thread Starter djron91

    (@djron91)

    The bottom of the screen says:
    Submit for approval
    If you like WPERP please leave us a ★★★★★ rating. Thanking you from the team of WPERP in advance! Version 5.2.2

    I clicked that link to leave a rating because this horrible app is preventing me from getting paid for two months. I received an email from the IT person on June 17th that the staff portal for invoice (WPERP) was broken and not fixed until July 5th (when the update deleted all invoice history.) Because of this delay, I am not getting paid until August 15th. Any program that causes me to not get paid for two months is garbage to me which is why I left this review.

    When you request ratings, you can’t expect only positive reviews when there are problems and people are hurt as a result of it.

    Hello @djron91

    You can surely share your thoughts, we respect that. We also can expect not to get a compliment that our plugin actually is not, right? ??

    It’s the saddest thing for us to hear the word garbage, where we always try to provide the best solution from us. Yes, for the ecosystem, some sites may experience some difficulties and we are always there to help for those situations but people spare negative words rather than asking help!

    Anyway, thank you so much for your feedback!

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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