• I used their online ticket system. Never received a response.

    I emailed. Never received a response.

    I called. Got voicemail. Left a message. Never received a response.

    Once I emailed alerting them that I would be disputing payment for another plugin that I bought from them because I have now learned they don’t actually offer support….MAGICALLY the undisputed support king Mark rose to life!

    Better solutions out there with far better support.

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  • Plugin Author IgniteWoo Team

    (@ignitewoo)

    We wish we could provide lightening fast support for free software, but we can’t. We provide support for free software when we have time to do that. Not sure what all you’re expecting to get for free… besides the software that took a long time to build. Seems you have a history of complaining about free stuff…

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  • The topic ‘Absolutely no support. Forget calling, emailing, ticket…’ is closed to new replies.