Acceptance field problem

  • Resolved Jola70

    (@jola70)


    5 years, 11 months ago

    Hello,
    I have two consent fields:
    [acceptance abc]I agree something[/acceptance]
    and
    [acceptance xyz optional]This I also agree[/acceptance]
    In email body I have:
    [abc]
    and
    [xyz]
    And…
    From second acceptance (xyz – optional) I always get information: Not consented.
    It does not matter if the checkbox is checked or not. Always is “Not consented”.
    How to fix it?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website?

    Thread Starter Jola70

    (@jola70)

    Website is under construction, but you can view and test the contact form. You should receive a copy of the message. Website: https://bit.do/eN2C6.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It’s working correctly.

    Thread Starter Jola70

    (@jola70)

    If both checkboxes are marked, I should get 2 consents.
    If the second checkbox is marked, I always get information about the lack of consent.
    From your test email:
    Consents:
    Consented: *I consent to the …
    Not consented: I agree to …

    Sorry, but it’s not working correctly.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the website?

    Thread Starter Jola70

    (@jola70)

    I’m testing The7 theme and plugins: Convert Plus, Slider Revolution, WPBakery Page Builder + Ultimate Addons, Ultimate GDPR, WooCommerce, WP mail logging, WP smtp, Yoast SEO.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try deactivating all other plugins and switching to the default theme (Twenty Nineteen or Twenty Seventeen).

    Thread Starter Jola70

    (@jola70)

    Hmmm… I did not have time before, but today I checked the plugins. It looks like that the “Ultimate GDPR” plugin is causing a problem.

Viewing 8 replies - 1 through 8 (of 8 total)
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