Access Forbidden to plugin settings

  • Resolved Novogrowth

    (@meliory)


    7 years, 3 months ago

    Hello,

    I went to WP>Settings>Cloudflare and got a red bar at the bottom of the screen labelled “Forbidden”.

    My best guess is that it does not recognize my credentials, because I changed my email at Cloudflare profile.

    I am not an experienced programmer, and I don’t want to break anything, so here is my questions:

    1)Is there a way to update my credentials within the plugin?

    2) Should I deactivate and reactivate the plugin (hopefully I will be asked for credentials again). Is this procedure recommended or it will reset my settings?

    3) Should I change back my credentials at Cloudflare to my initially used email? Would that solve the problem?

    Thanks in advance.

Viewing 2 replies - 1 through 2 (of 2 total)

  • 1)Is there a way to update my credentials within the plugin?

    Deactivate and reactivate the plugin.

    2) Should I deactivate and reactivate the plugin (hopefully I will be asked for credentials again). Is this procedure recommended or it will reset my settings?

    Yes

    3) Should I change back my credentials at Cloudflare to my initially used email? Would that solve the problem?

    Put the newest credentials you have. This means the newest API Key and email.

    Let me know if you have other questions.

    Thanks

    Thread Starter Novogrowth

    (@meliory)

    Thank you for your quick and Comprehensive reply!

Viewing 2 replies - 1 through 2 (of 2 total)
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