Access from your IP address has been blocked for security reasons.

  • Resolved madbirdesign

    (@madbirdesign2)


    7 years, 11 months ago

    Hello! I am new to this plugin – just installed it a couple of days ago, and it was working fine. When I go to my new login page, I am getting this error message:

    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    Should I just wait a while, or make some changes by FTP to unblock the site?

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, disable the plugin via FTP by renaming the plugin folder. Then log into your website and rename the plugin folder back to it’s original name and enable the plugin. Go to WP Security -> Dashboard -> Locked IP Addresses and check to see if your IP address has been locked. If it has then unlock the IP address and you should be okay again to log in.

    Let me know if you need more help.

    Regards

    • This reply was modified 7 years, 11 months ago by mbrsolution.
    • This reply was modified 7 years, 11 months ago by mbrsolution.
    Thread Starter madbirdesign

    (@madbirdesign2)

    Thank you! There were no IP addresses listed on the locked list. I think what happened was that I tried to log in with credentials from another account, and I see that I had “Instantly Lockout Invalid Usernames” checked ON in WP Security > User Login.

    I appreciate your help – thanks again.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reporting back. Is your issue now resolved?

    Thread Starter madbirdesign

    (@madbirdesign2)

    Yes. I’ll save these instructions in case I accidentally lock myself out again!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Thank you for reporting back.

    I will mark this support thread as resolved.

    Kind regards

    I have too this message ?? But when rename in plugin directory its ok, im in, but cant whitelist when no plugin there. When rename back then:
    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    (IM! the administrator)

    Plugin Contributor mbrsolution

    (@mbrsolution)

    @18tommyboy, this thread is marked as resolved. Can you start a new support thread.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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