Access key validating: Unknown access key.

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  • Plugin Support amagsumov

    (@amagsumov)

    Hello @simeoncn,

    Yes, you can use the Template feature to import and export the plugin settings. The guide is here:

    https://cleantalk.org/help/plugin-template

    Did it work?

    Thread Starter Simeon

    (@simeoncn)

    Well, didn’t want to have to pay an additional amount to get an Extra Package just to solve a problem I had nothing to do with.

    I tried generating a new access key on CleanTalk.org and using that. This caused a bunch more errors to appear and I lost access to the plugin as if I hadn’t even paid. When I went into the main CleanTalk.org dash and revealed the key it was still showing the old one! I logged out, logged back in, still the old one.

    I then switched back to using the old one in the plugin on my site. This got the plugin functionality back, and lo and behold, the ‘Access key validating: Unknown access key’ error message is now gone too!

    • This reply was modified 5 months ago by Simeon.
    Plugin Support amagsumov

    (@amagsumov)

    I’m glad to know the issue is solved.

    If you have a moment, could you please leave us some feedback? We would be very grateful.

    Security: https://www.ads-software.com/support/plugin/security-malware-firewall/reviews/

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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