Access levels

Hey there andreadelgrosso,

How are you doing today?

Which version of the plugin are you using?

What happens (do you get any error) when you try to create new membership level in Membership 2 -> Memberships -> Create new memberhsip, see screenshot https://screencast.com/t/pdPfrpbFDNt6.

Best regards,
Bojan

Dear Bojan, thank you for your reply.
I have differente version if I see the screenshot.
I use Mempership 2 at 4.0.0.5 version. > https://prntscr.com/8gxa4i

Hey again andreadelgrosso,

From the screenshot you posted this looks like the old version of Membership plugin since Membership 2 doesn’t have subscription plans.

Did you upgrade the plugin to Membership 2?

Also since I can see that you have a lot of members on your site I’d strongly suggest making a full site backup before you upgrade just in case something goes wrong.

Also please note that once you upgrade you’ll have to setup protection rules again since the new plugin is using different protection logic.

Also please let me know if any of those subscriptions are recurring subscriptions?

Best regards,
Bojan

Dear Bojan, how can I upgrade the plugin? I have already in Membership 2. But it’s the free WordPress version!

It’s possible?
Thank you

Hey again andreadelgrosso,

Membership 2 comes in both free and premium version so upgrading from free Membership 1 version to free Membership 2 is definitely possible.

After you update the plugin in your admin area in Plugins section once you go to Membership -> Membership upgrade option should be available, see screenshot
https://screencast.com/t/fds9jZGDf.

As you can see in this screenshot https://screencast.com/t/Qt2RbJcVcS even tho the plugin is updated and it shows version 4.0.0.5 it is not effectively upgraded until you do so by clicking on the link pointed in the previous screenshot.

As I mentioned in the post above please make sure to do a backup just in case something goes wrong.

Best regards,
Bojan

Hey Bojan, sorry but I haven’t this alert. How can I see it?

Hey again andreadelgrosso,

Would you mind contacting us through our contact form https://premium.wpmudev.org/contact/ using this template:

Subject: “Attn: Bojan”
-link to your site
-link back to this thread for reference
-any other relevant urls

Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me ??

Best regards,
Bojan

Dear Bojan,

thank you for your reply.
I’m writing now a message.

Best regards
Andrea