Access to the dashboard of my blog

  • Hi! My blog is https://lavidabonitablog.com/
    I haven`t logged in for a couple of weeks. In the past I always saw automatically the dashboard etc as the administrator, which is no longer the case. Now, I only see my the page as a visitor. If I try to log in via https://lavidabonitablog.com//wp-admin and enter my email address, its is not accepted. Is it possible that I have to download wordpress again??
    I would be very thankful if someone PLEASE can help how to get access again to the dashboard of my blog!
    Thank you very much in advance!
    Jessica

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    try reviewing this WP codex: https://codex.www.ads-software.com/Login_Trouble

    Thread Starter Jessica1S

    (@jessica1s)

    Thank you very much! But I still could not fix it ?? I am very thankful for any further advice!

    Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    If the above does not help, try Enabling debugging and post the results.

Viewing 3 replies - 1 through 3 (of 3 total)
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