Access to Wordfence Central after switching phones

  • Resolved winterstreet

    (@winterstreet)


    2 years ago

    Is there any way for me to deactivate 2FA on (or access) my Central account so I can get in and set it up again? I got a new phone and transferred everything from my cloud backup. I’m using Google Authenticator and it looks like I need to set it up all over again.

    I don’t have the recovery code. So is my only option to abandon my old Central account and start over adding the sites I manage?

    Thanks for you assistance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support wftiffany

    (@wftiffany)

    Hi @winterstreet,

    Thanks for reaching out to us.

    Can you please send an email to lockout @ wordfence . com and provide the email address or username that’s associated with the account?

    Let me know if you have any issues.

    Thanks!
    Tiffany

    Thread Starter winterstreet

    (@winterstreet)

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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