Accessibility support (WCAG / ADA compliance)

  • Resolved chlitto

    (@chlitto)


    5 months, 3 weeks ago

    Unfortunately there are a few accessibility problems with the plugin and since it’s mandatory for public places in Europe to be WCAG compliant and in the USA for private companies to be ADA compliant these problems could lead to financial loses.

    Translations

    While we can translate buttons aria-label elements, the icons that are inside the buttons have always an ALT attribure in English. For example: “Close” and “Revisit consent button”. Since these buttons have already an aria-label and the icons are decorative you could just delete the ALT entirely and add aria-hidden=”true” to the buttons.

    “Powered by Cookieyes logo” is always in English, please add a translation option or add lang=”en” to the whole div.

    Alts – as mentioned before having an aria-label and an icon with an alt attribute is redundant and these decorative icons should have no alt. Besides that your logo alt should be “Cookieyes”, not “Cookieyes logo”. Especially here because the link doesn’t direct to your logo.

    Accordians – there are several problems here with the main one being that you’re lacking an aria-controls attribure and headings, more about how these should work can be found here https://davatron5000.github.io/a11y-nutrition-cards/components/accordion

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @chlitto,

    Greetings from CookieYes!

    Thank you for bringing your concerns regarding WCAG/ADA compliance to our attention. We sincerely appreciate your feedback and understand the importance of ensuring our platform is accessible to all users.

    We want to assure you that we take these matters very seriously and are committed to providing an inclusive experience for everyone. To address the issues you’ve raised, we will conduct thorough research and review our current practices against the WCAG/ADA guidelines.

    Please bear with us as we take the necessary time to investigate and implement the appropriate changes. Your patience and understanding are greatly appreciated during this process.

    If you have any specific suggestions or additional concerns, please feel free to share them with us. We value your input and are dedicated to improving our services.

    Thank you once again for your feedback.

    Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @chlitto,

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow-up if you have any further questions or still need help.

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