• Resolved wendydashwood

    (@wendydashwood)


    Hello

    I’ve been searching for a solution to access my www.ads-software.com site via my Samsung Galaxy Mobile. The WordPress App and the Jetpack app doesn’t recognises my site (it keeps asking me to create a WordPress.com site) or it says ‘you haven’t created any sites yet’. I’ve checked the Jetpack Plugin on my site and have checked that my site is connected.

    I want to access via my phone so I can write blog posts like I used to. Many thanks

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Samuel O.

    (@wpcoworker)

    Those apps are for WordPress.com

    For self hosted WordPress site you will need your own mobile app. Since that may not be possible (due to budget) I suggest logging in to the actual site from mobile and using Quick Post widget in dashboard to write on the go. You can save it as draft and when you are at the desk you can review > make final edits and publish.

    Thread Starter wendydashwood

    (@wendydashwood)

    Thank you so much for your help! I’ve been going round in circles trying to find the answer. I will take a look at the widget and read the guidance. That’s really helpful ??

    Many thanks

    Moderator James Huff

    (@macmanx)

    Actually @wpcoworker and @wendydashwood the WordPress app for iOS and Android is for both www.ads-software.com and WordPress.com: https://www.ads-software.com/mobile/

    When you open the app, tap the “Enter your existing site address” button, enter your site URL when prompted, then username and password, and you’ll be ready to go.

    Thread Starter wendydashwood

    (@wendydashwood)

    Hello and thank you for you response. Unfortunately I’ve tried that and it no longer works for me. I’ve used that app for years to write blog posts via my phone but it’s stopped working.

    Moderator James Huff

    (@macmanx)

    When you tap?the “Enter your existing site address” button (not the “Login or signup with WordPress.com” button), what error do you encounter?

    Would you please share a screenshot? https://www.ads-software.com/support/forum-user-guide/block-editor/#adding-screenshots

    Thread Starter wendydashwood

    (@wendydashwood)

    Hi James – thank you for your advice.

    The Imgur embed block option isn’t here. I’ve tried adding the url of the screen grab but it’s not recognised.

    Anyway, the screen shot says “the site at this address is not a WordPress site. For us to connect to it, the site must use WordPress”. It’s baffling

    Thread Starter wendydashwood

    (@wendydashwood)

    I’ve logged into my site via my mobile so will go via that route to draft posts for the time being.

    Thanks for your help!

    Wendy

    Moderator James Huff

    (@macmanx)

    Ok, I see the problem.

    While your site is publicly accessible, your site’s XML-RPC file cannot be accessed:
    https://wendydashwood.com/xmlrpc.php

    This file is used by WordPress app, and other plugins and apps, to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    https://www.ads-software.com/xmlrpc.php

    Since your site returns a 404 error for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Thread Starter wendydashwood

    (@wendydashwood)

    Hi James

    Thank you very much for your detailed response, that’s really helpful!

    I’ve got in touch with my host to see if they can help resolve the issue regarding the XML-RPC issue.

    Many thanks

    Wendy

    Hi @wendydashwood,

    I can see that the XMLRPC file is accessible now and the Jepack connection looks good! Well done so far! let us know if you still encounter issues with accessing the site via mobile app.

    The XMLRPC file is now accessible, and the Jetpack connection looks good! Let us know if you face any further issues with mobile app access.

    Thread Starter wendydashwood

    (@wendydashwood)

    Hello again. Thank you for the uodate. I’ve tried the Jetpack App this morning, unfortunately I’m still getting thr same error message and its telling me my site isn’t a WordPress site.

    I’ve been in touch with my host provider and the setting need to be checked by a Certified Web Developer.

    Hello there – Since the Jetpack connection is good and your site is a WordPress site, indeed, it shouldn’t show the same error message.

    Could you please uninstall the App and reinstall it and then login after clicking on Continue With WordPress.com option and check if your site appear there? If it doesn’t, please try to add site as per the steps listed here (please check “If you have a site on WordPress.com or a self-hosted site with the Jetpack plugin installed” section).

    Thread Starter wendydashwood

    (@wendydashwood)

    Hi Animesh

    thank you very much for the recommendation. I will give it a try!

    Kind regards

    Wendy

    david038

    (@david038)

    Accessing your self-hosted www.ads-software.com site via mobile can be done easily by following these steps:1. Use a Mobile Browser:

    • Open your mobile web browser (like Chrome or Safari).
    • Type in your site’s URL (e.g., https://yourdomain.com).
    • Your site should automatically load in a mobile-friendly format if you have a responsive theme.

    2. WordPress Mobile App:

    • Download the WordPress app from the App Store (iOS) or Google Play (Android).
    • Open the app and tap on “Add Site”.
    • Enter your site URL and your login credentials.
    • Once logged in, you can manage posts, pages, and comments from your mobile device.

    3. Mobile Optimization:

    • Ensure your theme is mobile-responsive. Most modern themes are, but you can check this in your WordPress dashboard under Appearance > Themes.
    • Consider using plugins like WPtouch or Jetpack to improve mobile usability if your theme isn’t fully responsive.

    4. Admin Access:

    • If you need to access the WordPress admin dashboard:
      • Add /wp-admin to your site URL (e.g., https://yourdomain.com/wp-admin).
      • Log in with your credentials. The dashboard may be less optimized for mobile but it is still functional.
Viewing 15 replies - 1 through 15 (of 19 total)
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