Accessing subdomains on multisite gives 404 error.

  • Resolved treypaul

    (@treypaul)


    10 years, 10 months ago

    I have been searching for this error since yesterday and there seems to be a lot of posts about it, but none that have helped me. I converted my WP to a multisite installation and when add a subdomain and then access it I get a Hostgator 404 error.

    I have checked everything over and over and over and can’t figure it out. Here is some info.

    site link: https://mangomango.com
    host: hostgator
    WP installed in public_html
    I believe I made the appropriate modifications to wp-convig.php and .htaccess. And I created a subdomain via c-panel named “subtest” also unter public_html.

    Selecting items from the WP/sites/subtest menu gives these results:
    Dashboard: Hostgator 404 error page
    New Post: Internal Server Error (text below)
    Manage Comments: Internal Server Error
    Visit Site: Directory listing of /public_html/subtest (which I created)

    Internal Server Text:
    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
    [end of Internal Server Text]

    I have a feeling that it has something to do with reading the .htaccess file, but really have no idea, and have run out of things to try.

    I would appreciate your help in getting this resolved,
    thanks, trey

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    So https://wwwewewew.mangomango.com/ gives an error that tells me you did not set up wildcard subdomains properly.

    Visit Site: Directory listing of /public_html/subtest (which I created)

    And that would be wrong.

    The subdomains are pointing to /public_html/subtest/ and they should point to just /public_html/

    Thread Starter treypaul

    (@treypaul)

    Thank you very much for responding. I have set up wildcard subdomains I believe properly now and do not get the 404 error any more.

    However, now when trying to access the new site I get a “Oops! Google Chrome could not find subtest.mangomango.com”

    Do you have any idea why?

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    It works now. I would speculate DNS had to propagate ??

    Thread Starter treypaul

    (@treypaul)

    The guys at HostGator got this working for me somehow. So it all works now.

Viewing 4 replies - 1 through 4 (of 4 total)
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