Accordion banner blocking new post window

  • Resolved astralex

    (@astralex)


    2 years, 6 months ago

    Hi,
    If I try to create a new post or edit existing one, the window is blocked by a big banner from you and the backend interface is not rendering.
    See my print-screen url.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @astralex,

    This is a conflict with plugins or themes so please deactivate some plugins and also change the theme to check the conflict and let us know.

    Thanks

    Thread Starter astralex

    (@astralex)

    I’m sorry, but these kind of advises are useless for a production site with tens of must have plugins and the sites’s core functionality depending on the theme.
    Will rather desable the Accordion.

    Praveen

    (@praveenmalav09)

    Hi @astralex,

    Please share your site URL so we can resolve your issue.

    Thanks

    Thread Starter astralex

    (@astralex)

    Hi,
    It’s https://tropicsathome.com

    Thank you!

    Praveen

    (@praveenmalav09)

    Hi @astralex,

    We have checked your theme with our Accordion plugin and it’s working well. We thought that issue occurred with other plugins so please deactivate some plugins one by one and check which plugin is in conflict with our plugin. And send the name of the plugin which creates conflict.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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