Accordion can’t open

Hello,

We’ve already fixed the issue please update the plugin and check the issue. if you still find the issue, please let us know.

Best Regards
Sajjad
spider-themes Support Team

there is still a problem: https://medbidding.com/faq/

I see there is no problem. see the screen record of your site
https://www.loom.com/share/b41891fbe0c24f54b207e8b3da20d77e?sid=c25d9477-75f8-4655-9b82-1abb5c56aab6

Hi, yes it’s work now because I downgraded the plugin in version 4.6.0

I try with version 4.6.3 and 4.6.4 the same day but it’s alway the same problem sorry.

In which version the prob fixed?

Hello @w-prog,

The problem you experienced has been addressed and fixed in the latest version of the plugin, which has already been released on www.ads-software.com. We recommend updating to the latest version available to ensure that you have access to the fix and any other improvements or enhancements that have been made.

Please update the plugin to the latest version and let us know if you encounter any further issues. We’re here to assist you if you need any further assistance.

Best regards,
spider-themes

Hi @codersajjad

I updated your plugin on my staging website.
Your accordion can’t open with the last version (Version 4.6.4) , look on https://staging.ville-draguignan.fr/la-ville/budget/comptes-administratifs/

Hello?@w-prog,

which theme are you using?

Hi @codersajjad

https://webnus.net/deep-wordpress-theme/

Hello @w-prog,

I have tested the issue on my site using this theme, and the accordion functionality appears to be working as expected. To investigate the issue further on your site, could you please share temporary access credentials? This will help me examine the situation in more detail.

If you prefer, you can also contact me directly at [email protected]

Thank you.

Best regards,
Sajjad

@codersajjad I use GeneratePress and have the same problem. I’m still running 4.6.0 because it works. Let me know, if I can do anything.

I have this issue too. This is probably the same issue as https://www.ads-software.com/support/topic/block-does-not-collapse-anymore/

Hello @jellet,

Please share your site URL.

Hi @codersajjad , have you found the problem? I sent your credentials by email.

Exact @jellet, I can’t update this plugin for the moment.

It seems to be resolved for me on version 4.7

Hello @jellet,
Thanks for your update.