• Resolved audunmb

    (@audunmb)


    The accordion block has some sort of bug. I’ve added two separate accordion blocks on this page, but somehow they are connected and interfere with other content on the page, including normal paragraph and header blocks outside of the accordion which now are hidden.

    The page I need help with: [log in to see the link]

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  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there.

    Please be informed that we tried to replicate the strange behavior you’re referring to locally, but we haven’t noticed anything weird, no matter how many other sections are on the page with one or two accordions. And since affected content on your page is hidden, we couldn’t check how it acts on your website. So please, describe in detail what happens exactly so we can check it from our side. Or unhide affected areas so we can see them on your page. Also, we may suggest temporarily deactivating other installed plugins just to make sure they aren’t affecting the behavior of the accordion block.

    Best regards,
    Eugene White

    Thread Starter audunmb

    (@audunmb)

    This happens if I add another Accordion item to an already existing Accordion. This somehow breaks stuff and the rest of the page is included in the Accordion.

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello.

    Sorry to hear that you faced such an issue with our accordion block, but I would like to inform you that we weren’t able to replicate the issue locally. We haven’t noticed any page content inside the new item of the accordion block, everything seems to be working properly. We also tried to add multiple accordions to a page with different content and add new items to both the accordions – no issues or strange behavior found. Also, we tried to work with sub-accordions and add new items to them, as well no issues were found. So make sure you’re using the latest version of the Getwid plugin and try to disable other plugins that you have installed, some of them may affect the proper work of the Getwid. Also, try to use one of the default WordPress themes just to exclude your active theme from the list of possible reasons for this issue to appear.

Viewing 3 replies - 1 through 3 (of 3 total)
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