• hello, when clicking on a menu in an accordion the content scrolls too far up the page and is not visible. You then need to scroll back up to see the content. Is there any way to reduce the scroll or would even be happy with no scroll? Thank you in advance.

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter Need4WPspeed

    (@need4wpspeed)

    Hello authors, please really need help here? Most (not all) of my accordions are unusable.

    Plugin Author ArielK

    (@arielk-1)

    It’s sounds like there is a conflict between the plugins or theme. Please follow this steps:

    – Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
    – If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
    – Change your WordPress theme to WordPress TwentySixteen (or other default WordPress theme).

    If you have followed all these steps and you’re still encountering difficulties, please send us your system info. You can find it in under Elementor → System info.

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    was unable to find any conflict…is it possible for Elementor to just scroll down on clicking an accordion menu? Currently depending on page position the accordion sometimes scrolls down and sometimes up? Thank you

    Plugin Author ArielK

    (@arielk-1)

    Try to update Elementor to last version (v1.4.0+) and let me know if your problem solve

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    Hi ArielK, unfortunately already using latest version and problem still exists?

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    Authors please help really need to launch…maybe can you explain how to disable the scroll effect on accordion? Thank you once more

    Plugin Author ArielK

    (@arielk-1)

    Can you please share the link to the page with the problem?

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    Please see:
    https://www.temporary-url.com/veXBr9
    is an issue on the longer accordions especially in FF,Edge and mobile?
    Seems to be quite good in Chrome.
    Thank you

    Plugin Author ArielK

    (@arielk-1)

    Sorry, but it looks fine, I checked Firefox as you mentioned.

    See the screenshot: https://vid.me/Y304

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    can you please check in mobile to exaggerate point. Scrolls way too far especially on longer tabs. Accordion title should stop in viewpoint. At the moment title scrolls beyond viewpoint and browser needs to scroll up or down to get to beginning?

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    Authors please can you have a look at above request on mobile for:
    https://www.temporary-url.com/E78O3x
    when clicking on a menu in an accordion the content scrolls too far up the page and is not visible. You then need to scroll back up to see the content.
    Is an issue on the longer accordions especially in FF,Edge and mobile?

    Please test on mobile to exaggerate point.

    If you do not have time to troubleshoot can you please just tell me how to disable the scroll effect on accordion?
    Thank you once more.

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    Authors anyone? Please help!

    Thread Starter Need4WPspeed

    (@need4wpspeed)

    pretty please??? Really am begging here!

Viewing 13 replies - 1 through 13 (of 13 total)
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