• Resolved allmassim

    (@allmassim)


    400 users have been chosen for import. once I clicked import, site gone down. I contacted administrators and they said there is spamming suspension from your website, though I didn’t fill the email address form so no email notification should have been sent. Why this happened?!

    I am so sad about this because clearance could spend 24 hours and I should launch website tomorrow and I need to publicize and test website tonight!

    https://www.ads-software.com/plugins/import-users-from-csv-with-meta/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Javier Carazo

    (@carazo)

    Good morning,

    Sorry for the delay answering. Plugin send emails but yes, if your SMTP has some limits, we cannot know it.

    This is not so usual, but anyway, I will put some message there in order to show everyone that some SMTP has limits.

    Sorry but yes, we cannot do much from here, 400 mails are not so much, so your SMTP has a low restriction.

    Thread Starter allmassim

    (@allmassim)

    Thanks for your reply.
    You said that this plugin sends emails, but I say that I didn’t input any email address in csv file.
    So you think that this would make use of SMTP?

    Plugin Author Javier Carazo

    (@carazo)

    You have not inserted any email? Sorry but yes, if you don’t insert any mail it fails because in the documentation you can read that username and email are required to work.

    Thread Starter allmassim

    (@allmassim)

    But the script input 55 users and suddenly stopped.
    How do you interpret that?

    Plugin Author Javier Carazo

    (@carazo)

    Not sure why it works for the first one.

    Anyway, if it stopped the reason is: server has a max exection time, plugin try to disable but some server does not allow.

    So tell your hosting to disable, split the file or change to another hosting.

    Thread Starter allmassim

    (@allmassim)

    Thanks
    I think the problem was mail sending (though I didn’t fill any email address to do spam). I want to avoid the plugin to send ANY email. (registration, update, welcome, hello, goodbye!, etc).
    Where can I do this?
    I use Ultimate Member plugin to manage members. I disabled all emailing alerts in Email section of the plugin. Is there any other to take into account?
    Thanks…

    Plugin Author Javier Carazo

    (@carazo)

    In this plugin in this version (or maybe in next, not sure which is the current release) there is a checkbox to disable mail sending on user update or password change.

    Thread Starter allmassim

    (@allmassim)

    Thanks for your prompt reply,
    I do appreciate that. ??
    in Mail Options tab, I also checked this box:

    When you update an user or change his password, WordPress prepare and send automattic email, you can deactivate it here

    I think that might be helpful, isn’t is?

    Plugin Author Javier Carazo

    (@carazo)

    Yes, it should work.

    Thread Starter allmassim

    (@allmassim)

    Worked like a charm!
    you saved my life from importing 1000 users one by one.
    Thanks a lot…

    ??

    Plugin Author Javier Carazo

    (@carazo)

    Please, make a donation or a good review.

    It is the only to continue working for free on all this.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Account Has Been Suspended after import!’ is closed to new replies.