Account has been suspended – No access to wp

  • My site is one of many being served on someone’s account. One of the sites was hacked and therefore no one can access their sites or files. Since I can’t gain access to the cpanel or wp dashboard, is it all lost? From what I understand, the person hosting the sites did not complete any backups. Is there another way in or am I out of luck?

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  • Moderator James Huff

    (@macmanx)

    All should not be lost, but we really don’t have any control over any of that. You’ll need to contact the hosting provider about this. They might have some backups, so I recommend making contact as soon as you can.

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