Account not ready to accept donations.

  • Resolved Rui Freitas

    (@rui-freitas)


    2 years, 4 months ago

    Hi.

    My account is connected to PayPal, but a message in the dashboard says that it is not ready to accept donations.
    I sent to PayPal Merchant Technical Support the message suggested on the same page (Settings > Payment Gateways > PayPal > PayPal Donations) and they answered me:
    “Checking the logs shared, it seems that the Merchant ID is incorrect. Please contact the GiveWP support team because as they are responsible for the integration development and maintenance, they can help us to clarify this inconsistency.”

    Can you help, please?

    Thanks,
    Rui Freitas

    • This topic was modified 2 years, 4 months ago by Rui Freitas. Reason: Missing an information with the cause of the error

    The page I need help with: [log in to see the link]

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