Account on senseilms.com and no emails

  • Resolved pepe80

    (@pepe80)


    5 months, 3 weeks ago

    About 48h ago I created two accounts on senseilms.com to buy the PRO version (both accounts have an email address assigned in the sdacademy.pl domain). So far I have not received a welcome email with link to change my password. I also wrote to you through the contact form and so far I have no answer. There is nothing in the spam. Sorry to write here but I have no other way to contact you guys.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter pepe80

    (@pepe80)

    The password recovery option worked – I got an email with a link. On the other hand, the welcome emails did not come until today.

    @pepe80 we did experience a temporary issue with the site’s ability to send emails. That has since been resolved and should be working as expected now. ??

    Thread Starter pepe80

    (@pepe80)

    @mdrockwell It looks like your site is still not sending emails. I created a third account yesterday, on a completely different address. Neither the welcome email nor the password recovery email came. There is nothing in spam either.

    @pepe80 I see you also reached out to us by email. I’ve replied to you from there and I’ll go ahead and close this thread. We can continue this conversation from there, as necessary. ??

Viewing 4 replies - 1 through 4 (of 4 total)
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