Account Page

  • Resolved keiramarcos

    (@keiramarcos)


    5 years, 10 months ago

    My account page isn’t working for “Settings”.

    The container for the page shrinks down to about 25% of the page AND shows the error: The site is experiencing technical difficulties.

    The site isn’t encountering any difficulties at all except with this plug in which started with the last update.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Alessandro Tesoro

    (@alessandrotesoro)

    Hi @keiramarcos

    The error message “The site is experiencing technical difficulties” is part of the new WP update 5.2. This isn’t a message printed by WPUM.

    Please send me an email to [email protected] so I can have a closer look to your issue. To speed up your ticket, please enable WP_DEBUG and WP_DEBUG_LOG as explained here https://codex.www.ads-software.com/WP_DEBUG, then load the page where you’re having the issue so that a log file will be created on your site. Once you’ve seen the error message, login onto your site via ftp and send me the debug.log file under the wp-content folder so I can see exactly what the error is.

    Thread Starter keiramarcos

    (@keiramarcos)

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
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