• Resolved Pierre-Emmanuel

    (@pedubreuil)


    Hello

    The users who registered to be notified when a product will be back in stock see in their account a new tab. But when they click on it, the plugin shows a blank/empty page. Do you know why ?

    Thank you in advance

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    We’re here to assist you.

    As the support is related to our premium plugin, we suggest you contact our dedicated helpdesk at https://codewoogeek.freshdesk.com/support/home for further assistance.

    Our team will be able to provide you with the necessary guidance and assistance based on this.

    Thanks.

    Thread Starter Pierre-Emmanuel

    (@pedubreuil)

    Hello
    I am using the free version of the plugin, which add automatically a new tab in user account, but display a blank page… Should I buy the premium version ? Why this option is available in the free version ?

    Thank you in advance

    Plugin Author CodeWooGeek

    (@codewoogeek)

    Hello there,

    Greetings from Core Team.

    We’re here to assist you!

    Could you please provide a screenshot of your exact reported problem to assist better? We assumed that the tab you represented was on my account page (frontend).

    Let us know

    Thanks.

    Thread Starter Pierre-Emmanuel

    (@pedubreuil)

    Sorry, now it’s working, after regenerating slugs url and emptying all caches.
    Thank you for your assistance: you can close this ticket.

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Account page – back in stock’ is closed to new replies.